IT Support Specialist with Global Impact
4 days ago
We are seeking a highly skilled IT Support Specialist to join our team at the UNICEF Global Shared Services Centre. As an advocate for every child, you will play a crucial role in ensuring that effective and efficient solutions are provided to all incidents and queries on IT infrastructure and services.
The ICT Associate supports users to troubleshoot system maintenance of GRC tool (IRC), test, troubleshoot, and maintain functional job roles in SAP, and ensure transports of authorization job roles to relevant SAP. This role also involves providing support on system account administration for Active Directory onPrem / Azure Active Directory, creating, maintaining, unlocking/locking, and resetting accounts; assigning authorization profiles/functional roles either via SAP or GRC tool.
This position requires strong analytical and problem-solving skills, proficiency with Microsoft Entra, PowerShell, and experience in IT Support and Customer Service. The ideal candidate will have a high school diploma and/or equivalent specialized training, as well as a minimum of 6 years of professional experience in IT Support or IT Customer Service.
The salary for this position starts at net HUF 806,005 per month, which is exempted from paying national income taxes in Hungary on United Nations emoluments. In addition to a competitive salary, we offer a hybrid work opportunity, holidays and leave, including 30 days of annual leave per year, parental leave, dependency allowance, United Nations sponsored medical insurance plan, pension plan, optional life insurance plan, access to professional development and learning programs, online learning, learning path, access to staff well-being support, gym, canteen, bike parking, shower, free parking, and in-house trainings.
Job Requirements:- IT Support and Customer Service experience
- Microsoft Entra and PowerShell proficiency
- Strong analytical and problem-solving skills
- High school diploma and/or equivalent specialized training
- Minimum 6 years of professional experience in IT Support or IT Customer Service
- Competitive salary starting at net HUF 806,005 per month
- Hybrid work opportunity
- Holidays and leave, including 30 days of annual leave per year
- Parental leave
- Dependency allowance
- United Nations sponsored medical insurance plan
- Pension plan
- Optional life insurance plan
- Access to professional development and learning programs, online learning, learning path
- Access to staff well-being support
- Gym
- Canteen
- Bike parking
- Showers
- Free parking
- In-house trainings
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