Customer Support Specialist Implementation Expert

1 week ago


Kraków Katowice Wrocław, Czech Republic Capgemini Polska Sp. z o.o. Full time
Customer Support Specialist Implementation Expert

We are seeking a highly skilled Customer Support Specialist Implementation Expert to join our team at Capgemini Polska Sp. z o.o. As a key member of our Implementation team, you will be responsible for deploying and installing Property Management Systems to hotel properties across Europe. Your primary focus will be on providing remote and onsite training, system configuration, and troubleshooting to ensure seamless implementation of our solutions.

Key responsibilities include liaising with hotel management teams, performing system issue resolution, and collaborating with internal and external support teams to address any support tickets. Additionally, you will be required to provide communication with other Implementation team members, including shift and task scheduling, and sign off on projects to ensure successful completion.

We offer a dynamic work environment with opportunities for professional growth and development. If you are a motivated and detail-oriented individual with excellent communication skills and a passion for technology, we encourage you to apply for this exciting opportunity.

About the Role
  • Deploy Property Management Systems to hotel properties across Europe
  • Provide remote and onsite training and system configuration
  • Collaborate with hotel management teams and internal/external support teams
  • Sign off on projects to ensure successful completion


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