Senior Credit Collections Specialist for Global Operations

3 hours ago


Kraków, Lesser Poland, Czech Republic Antal Full time
About the Role

We are seeking a highly skilled AR Specialist with Spanish to join our team in Kraków. This is an exciting opportunity to work in a dynamic and innovative environment within a global corporation.

Responsibilities
  • Contact customers to follow up on overdue payments and ensure timely resolution.
  • Update account statuses, manage fund transfers, and document changes accurately.
  • Monitor received payments and provide necessary documents to customers promptly.
  • Identify and resolve issues causing payment delays, escalating when needed to ensure compliance.
  • Handle requests for credit notes and process refunds for overpayments efficiently.
  • Clear and manage cash accounts as required to maintain financial stability.
  • Prepare reports and forecasts related to collections, ensuring data accuracy and integrity.
  • Ensure all processes comply with regulatory standards, such as SOX, and suggest improvements to existing processes.
Requirements
  • Bachelor's degree in finance, accounting, business, or a related field.
  • Experience with Microsoft Office, SAP, and Credit and Collections Management Software.
  • At least 1 year of credit/collections or customer service experience in corporate, high-volume environments.
  • Strong skills in financial analysis and risk management, with excellent organizational and communication abilities.
  • Independent, detail-oriented, and proactive approach to work, with proven analytical and problem-solving skills.
  • Experience in shared services or process centralization is a plus.
  • Fluent in English and Spanish.
What We Offer
  • Attractive salary package, including base pay and variable plans, plus benefits like private medical care, life insurance, stock purchase options, and sports cards.
  • Flexible working arrangements with a remote work model, allowing for a better work-life balance.
  • Personalized development plans, rapid progression opportunities, and versatile career paths supported by dedicated committees.
  • Access to technical training, soft skills workshops, management programs, and LinkedIn Learning resources.
  • High employee satisfaction driven by teamwork, strong feedback channels, and a people-first approach.
  • Enjoy social events, family gatherings, and charity auctions, creating a positive and inclusive work environment.

We believe that a great workplace should have flexible and comprehensive recruitment processes. Our specialists will help you find the best job for you without any charge.



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