Support Team Member
1 day ago
Welcome to Wolt, where we're building a world-class support team As an Operations Assistant, you'll play a vital role in ensuring the smooth delivery of our services to our customers and partners.
About the JobIn this role, you'll be responsible for supporting our customers, courier partners, and venues via live chat and phone. You'll also contribute to developing our support function, working closely with the support team and other teams within Wolt.
Key Responsibilities- Deliver exceptional customer service via live chat and phone.
- Collaborate with internal teams to ensure seamless delivery operations.
- Contribute to process improvements and innovations.
- Bachelor's degree in a relevant field or equivalent experience.
- Excellent communication and teamwork skills.
- Ability to adapt to a dynamic environment with multiple priorities.
- Opportunity to grow professionally and personally.
- Collaborative and inclusive work environment.
- Flexible working hours and remote work options.
- Multisport card, Benefit Plus program, and other benefits.
We anticipate the salary for this position to be approximately 28,000 - 38,000 CZK per month, based on industry standards.
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