IT Support Specialist

1 week ago


Warszawa, Mazovia, Czech Republic Falck Digital Technology Poland Sp. z o.o. Full time

About the Job

We are seeking a motivated and detail-oriented IT Support Specialist to join our IT Services & Technology team at Falck Digital Technology Poland Sp. z o.o. as a Student Assistant.

As a Student Assistant, you will be responsible for assisting in daily operational support to current and upcoming activities within the ITIL framework area. This includes proactive monitoring checks for 6 ITIL processes, gathering feedback from multiple stakeholders, combining data from multiple sources into one knowledgebase, historical trends analysis, and documentation revision and update.

Key Responsibilities

  • Support the IT Service Integration area with daily operational tasks.
  • Perform proactive checks for 6 ITIL processes.
  • Gather feedback from multiple stakeholders.
  • Combine data from multiple sources into one knowledgebase.
  • Analyze historical trends.
  • Update documentation.

Requirements

  • Student of IT or Economics interested in working with data.
  • Skills in Microsoft Excel.
  • Strong communication skillset.
  • Good English, both written and oral.
  • Attention to detail.
  • Willingness to learn.
  • Possibility to work in the office.


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