IT Support Specialist
4 weeks ago
Job Summary: We are seeking a highly skilled IT Support Specialist to join our team at Link Group. The successful candidate will be responsible for providing technical support to our employees, troubleshooting and resolving technical issues, and maintaining technical documentation.
Key Responsibilities:
- Provide technical support to employees via phone, email, and in-person
- Troubleshoot and resolve technical issues reported by users
- Install, configure, and update software and computer hardware
- Maintain technical documentation and report incidents
- Collaborate with other departments to ensure continuity of IT systems
- Manage IT equipment logistics, including distribution, maintenance, and inventory
Requirements:
- Windows operating system knowledge
- Microsoft Office suite proficiency
- Excellent communication and teamwork skills
- English language proficiency
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