Customer Support Specialist
3 weeks ago
We are seeking a highly skilled Customer Support Specialist to join our team at Teleperformance Poland. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients in Ukrainian, Russian, and English languages.
Key Responsibilities:
- Answering customer inquiries and resolving issues in a timely and professional manner
- Providing comprehensive customer service in the financial area, including problem-solving and innovative solution delivery
- Delivering first-class customer experience through positive interactions and a strong support team impression
Requirements:
- Excellent Ukrainian and Russian language skills (C1/C2/Native) and good command of English (B2)
- Availability to work full-time with flexible shifts
- Empathy, active listening, and time management skills
What We Offer:
- Civil contract with competitive salary and bonus
- Private medical care, sports card, and language courses
- Employee referral program with extra bonuses
- Multicultural environment and mixed-aged teams
- Opportunities for growth and promotion within the company
- Weekends free from work
We are looking for a motivated and customer-focused individual to join our team. If you have a passion for delivering exceptional customer experiences, we encourage you to apply.
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