Technical Account Manager for E-commerce Solutions

4 hours ago


Remote, Czech Republic scandiweb Full time

About Scandiweb

Scandiweb is a leading e-commerce expert team that welcomes individuals from diverse backgrounds to join their inclusive and dynamic environment. With colleagues from over 30 countries, they offer a unique opportunity to grow professionally and personally.

The company values continuous learning, acting on feedback, and embracing new knowledge and processes. Their core organizational values align with their commitment to innovation and excellence in the e-commerce industry.

About the Role

This exciting opportunity as a Junior Technical Key Account Manager at Scandiweb offers a chance to work with industry leaders, engage in daily sales activities, and prepare new offers while interacting with potential clients through calls. As a member of the e-commerce expert team, you will actively participate in all stages of the sales process, from introductory calls to solutionizing, and pave your way to becoming top e-commerce talent in the market.

Key Responsibilities

  • Become an expert in understanding Scandiweb's customers and identifying their needs and pain points
  • Build and maintain strong client relationships while driving sales growth through upselling and cross-selling services
  • Prepare compelling business presentations and proposals tailored to the specific needs of prospective clients
  • Develop strategic account plans, monitor performance metrics, and collaborate with internal teams to ensure client satisfaction and retention
  • Engage in international projects and work with clients across Europe, the Middle East, and the US

Requirements

  • Excellent knowledge of Adobe Commerce, Shopify, Magento, Pimcore, Akeneo, and other e-commerce platforms
  • Strong project management skills using tools like Jira, Agile, and Scrum
  • B2B sales experience and excellent communication skills
  • Ability to learn new frameworks and systems, obtain certifications, and continuously develop professional skills

Benefits

  • Competitive salary relative to the market
  • Valuable e-commerce experience at a leading industry company
  • Substantial monetary bonuses based on successful lead conversion to client
  • Exciting travel opportunities to various locations, including Europe, the Middle East, and the US
  • Support for hardware upgrades and core health insurance coverage
  • A diverse multinational team of experts to learn from and legendary online and onsite events to celebrate success


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