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Lead P2P Process Manager
2 weeks ago
Our client, a leading global company, is seeking an experienced PTP Support Center Senior Manager to join their team in Warsaw. As the local Point of Contact for internal and external stakeholders, you will be responsible for addressing inquiries related to the P2P process.
Key Responsibilities:- Monitor, optimize, and communicate P2P workflow reports with Business Units (BU) to ensure timely and efficient process execution
- Ensure compliance with company policies by executing, monitoring, and reporting non-compliance issues to relevant stakeholders
- Recruit, lead, and set targets for the team, while motivating and providing regular feedback to foster collaboration, accountability, continuous improvement, and a customer-centric approach
You will actively contribute to global P2P projects by providing local insights to align with broader global objectives. Additionally, you will proactively identify and implement process improvements within the P2P Support Center.
Requirements:- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Very good knowledge of English (min. B2)
- Experience in a similar role within SSC / BPO environment
We offer a competitive employment contract with an international company, flexible work model, and opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, please apply now.
About the Company:Our client is a global leader in the food industry, operating across Europe. They offer a comprehensive range of products and services to meet the needs of their customers.
Benefits:- Competitive salary and benefits package
- Flexible work model
- Opportunities for growth and development
- Collaborative and dynamic work environment
