![Capgemini Polska Sp. z o.o.](https://media.trabajo.org/img/noimg.jpg)
Dispute Resolution Manager
9 hours ago
At Capgemini Polska Sp. z o.o., we are committed to transforming and managing our clients' businesses by harnessing the power of technology.
We are seeking an experienced Financial Dispute Specialist to join our team as a Dispute Management Team Lead.
Key Responsibilities:- Manage escalations and ensure overall team cycle time and effectiveness for deductions and disputes.
- Act as the first escalation point for contested disputes and deductions, escalating problem deductions and disputes to the client in accordance with the escalation policy and preparing recommendations for actions.
- Review query developments and trends at various customer levels, providing root cause analysis of anomalies and recommending solutions.
- Attend face-to-face customer meetings as required.
- Accounting background.
- Private healthcare.
- Modern technologies.
- Home office.
- Benefit platform.
- Certificates.
- Pluralsight.
- Life insurance.
- Udemy for business.
- Modern office.
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