
Innovative Customer Support Specialist
14 hours ago
We are a leading provider of innovative payment solutions and financial services, committed to excellence and innovation.
Job Overview- This role is responsible for providing customer support through various channels, mainly telephone.
- The ideal candidate will have excellent communication skills, problem-solving abilities, and a commitment to delivering exceptional customer experiences.
The successful candidate will be a proactive team player, able to work in a dynamic environment and prioritize tasks effectively.
Key Responsibilities- Respond to customer inquiries and resolve issues efficiently.
- Work collaboratively with internal teams to ensure seamless processes and achieve business objectives.
We offer a competitive salary package, private health insurance, sports card subsidy, life insurance, and opportunities for professional growth and development.
Requirements- C1/C2 level German language proficiency.
- B2 level English or Polish language skills.
- Experience in customer service, preferably in a related industry.
- Proactivity, organization, and time management skills.
- Flexibility to work hybrid from our Kraków office or remotely.
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