Help Customers Succeed with Expert 3D Printing Support

2 weeks ago


Budapest, Budapest, Czech Republic Formlabs Kft Full time

About the Role

We're seeking a skilled Customer Service Agent to join our team at Formlabs Kft. As a key member of our customer support team, you'll provide exceptional support to our customers, helping them overcome any challenges they face with our 3D printing solutions.

Your Responsibilities

  • Offer expert guidance to customers via phone, email, and chat, ensuring they have a seamless experience with our products.
  • Collaborate with our international engineering team to resolve customer issues and improve our products.
  • Stay up-to-date with the latest 3D printing technologies and best practices to provide informed support.

What We Offer

  • A dynamic and inclusive work environment with a team of passionate professionals.
  • Opportunities for professional growth and development in a cutting-edge industry.
  • A comprehensive benefits package, including private health insurance and shares in the company.
  • A modern office with a startup atmosphere, free breakfast, and plenty of amenities.

Requirements

  • Strong analytical and communication skills, with the ability to resolve complex customer issues.
  • Experience in technical support for hardware products, preferably in the 3D printing industry.
  • Fluency in English, with the ability to communicate effectively with customers and team members.

About Formlabs Kft

We're a leading manufacturer of 3D printing solutions, committed to empowering users to innovate and create. Our products are used by top companies worldwide, and we're constantly pushing the boundaries of what's possible with 3D printing.



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