Payment Operations Manager

1 week ago


Remote, Czech Republic DNA325 Full time
Payment Operations Manager

We are seeking a highly experienced Payment Operations Manager to join our team at DNA325. As a key member of our Payment team, you will work closely with PSP Managers and other team members to support interactions with all payment providers and relevant vendors.

Key Responsibilities:
  • Analyze the activities of competitors and the industry to identify new opportunities and vendors.
  • Operate as the point of contact for potential and existing vendors in the Asia region.
  • Execute independent search and acquisition of new local payment providers.
  • Review commercial offers and negotiate the best terms.
  • Support the onboarding procedure for new vendors.
  • Monitor and analyze the performance of payment systems and approval ratios (AR) daily across various geographies, payment methods, and business models to ensure their efficiency and reliability.
  • Develop and implement procedures and policies to optimize payment processes.
  • Ensure timely processing of payments and compliance with regulatory requirements.
  • Liaise with internal and external auditors to ensure compliance with legislative and corporate standards.
  • Resolve emerging issues and problems related to payment operations.
  • Collaborate with other company departments to improve the overall customer experience.
Requirements:
  • 3+ years of experience working within online-focused companies, ideally within CFD/payments or gambling industries.
  • Experience working with online payment solutions in an international environment.
  • Proven track record and extensive connections in the Online Payments industry.
  • Ability to travel and attend industry events.
  • Goal-oriented 'can do' attitude.
  • Excellent written and oral communication skills.
  • Fluency in both English and Russian is a must for this role.


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