German Speaking IT Support Specialist

2 days ago


Budapest, Budapest, Czech Republic Fox HR Consulting Kft. Full time

Your employer is a leading IT professional services company, transforming clients' business, operating, and technology models for the digital era.

The company offers an exciting new position:

Job Description

A German Speaking Service Desk Agent will provide comprehensive guidance and information on IT-related issues to customers via email, chat, and telephone. Ensuring all customer contact with the Service Desk is precisely recorded throughout the lifecycle of tickets is crucial.

  • Tickets must be managed and prioritized in an orderly manner.
  • A proactive approach to service improvement is necessary.
Requirements
  • MS Office proficiency.
  • Familiarity with Office 365 and Windows.
Benefits

The company offers private healthcare, cafeteria services, a playroom, in-house trainings, and a modern office space.



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