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Technical Support Specialist
2 weeks ago
Antal is seeking a skilled Production Support Engineer to join our global team. As a key member of our support team, you will be responsible for investigating system failures and incidents reported on our services.
Main Responsibilities:- Incident Management: Communicate with various Business & IT teams, perform root-cause analysis, and implement production fixes.
- Shift Work: Flexibility to work in shifts and provide on-call support during weekends and public holidays.
- Global Teamwork: Collaborate as part of a global team to deliver high-quality services.
- IT Infrastructure: In-depth knowledge of IBM, Proxy, Protocols, Java, Unix, Linux, and Oracle database.
- Data Transfer: Experience with SFTP, FTPS, AS2, SOAP, SwiftNet FileAct, InterAct, and MQ.
- APIs: Working knowledge of APIs and experience with Cloud platforms are beneficial.
- Full Remote Work: Enjoy the flexibility of working from home.
- Competitive Salary: Receive a competitive salary for your skills and expertise.
