Customer Support Specialist @ B2B Soft

Our requirements: Fluent/advanced English (MUST!) Spanish is a huge + Ability to work night shifts (6 shifts: Kyiv time: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00) An experienced PC user (General Microsoft Windows knowledge) Existing technical background or a strong desire to explore the field of...

Must have: +4 years of active practice in C# .NET / .Net Core / ASP.NET Core Knowledge at JS/HTML/CSS with commercial development experience minimum  2 years; Experience in React, MaterialUI; Experience of Mobx, Typescript; Hands-on experience of building RESTful API’s and SPA’s; Experience in MS SQL; Experience in authentication and authorization;...

Our ideal candidate has the following skills and qualifications: English — Upper-Intermediate/B2–C1 (critical for communication with customers). Confident user of MS Office, especially Excel (for report creation) and Outlook. Strong organizational skills and ability to manage large amounts of information in a fast-paced environment. Attention to detail,...

Proven experience in AR, collections, or credit control (preferably in a shared services or B2B environment). Proficiency with ERP systems such as SAP, Oracle, or Workday. Strong analytical and reporting skills (aging analysis, cash forecasting). Experience handling complex or escalated accounts. Ability to balance customer relationship management with...

Bachelor’s degree in finance, accounting, economics, or a related field (or equivalent experience). Strong communication and negotiation skills. Basic knowledge of invoicing, payments, and AR processes. Good command of MS Office (especially Excel). Language proficiency - English C1 (must have) Attention to detail and ability to manage repetitive tasks...

Proficient level of English One year experience in customer service Readiness to work after hours (night shifts) Good knowledge of Excel and PowerPoint Very good communication and presentational skills Creative, outside the box thinking and “can do” attitude, well-organized with the ability to work independently Devire Outsourcing IT is a form of a...

Requirements: Min. 2 years IT-related education   3+ years helpdesk/user support experience   Familiarity with Jira, GitLab, ServiceNow, Confluence   Knowledge of monitoring tools (e.g., Grafana, Splunk)   Strong communication and documentation skills  Fluent English   Proficiency in Microsoft Office   Start Date: ASAP / Within 1 Month / Flexible...

Requirements 1.5+ years of experience in technical/product support for a SaaS product Advanced English skills, both written and spoken Ability to investigate, reproduce issues, and dive deep into the product Strong analytical thinking with an understanding of customer needs and data challenges to offer the best solutions Ability to proactively guide...

Requirements 2+ years of experience in technical/product support for a SaaS product Advanced English skills, both written and spoken Ability to investigate, reproduce issues, and dive deep into the product Strong analytical thinking with an understanding of customer needs and data challenges to offer the best solutions Ability to proactively guide customers...

Successfully completed technical training or degree in the field of Telecommunications/IT (or a comparable Qualification) 5+ years of experience working in a similar field would be beneficial, Good knowledge of the IP network architecture and its components, Ability to work independently on complex technical tasks, High degree of independence and...