Account Manager @

3 days ago


Remote Kyiv Krakow Kraków Warszawa, Czech Republic Railsware Full time
Your skills:
  • 1+ years of experience in Sales or Customer Support roles
  • Fluent English proficiency, both written and spoken
  • Strong analytical mindset with an understanding of customer needs and data challenges to offer the best solutions
  • Ability to proactively guide customers toward data-driven success
  • Excellent software literacy and ability to dive deep into the product
  • Excellent communication, negotiation, and presentation skills
  • Ability to multitask and prioritize effectively
  • High attention to detail
Would be a plus:
  • Experience with CRM systems
  • Understanding of marketing tools and strategies
  • Knowledge of data analytics and reporting tools (Google Sheets, Looker Studio, Power BI, etc.)
  • Familiarity with Coupler.io, other MarTech platforms
  • Experience working in a SaaS environment
  • Proficiency in Spanish

Join Coupler.io as an Account Manager and play a key role in helping potential clients succeed with our product. If you're tech-savvy, customer-focused, and great at building relationships, you'll thrive in this role — leading live demos, streamlining onboarding, and ensuring clients unlock the full potential of our platform.

Our products now have more than 2M+ signups and are constantly growing. Join the team of professionals who strive to create meaningful products and provide the best experience for their customers.

* This role is open for the U.S. time zone (16:00–00:00 UTC). Please apply only if you can commit to this schedule and are flexible to adjust by ±2 hours if required.

If this sounds like a great fit, we'd love to receive your CV

,[Conduct live demos and onboarding sessions for prospective and existing clients, ensuring a seamless product experience, Manage inbound sales and proactively identify upsell opportunities for existing clients, Act as a trusted Account Manager, helping clients maximize product value, explore new features, and optimize their usage, Build and maintain strong client relationships built on trust, transparency, and respect, Keep CRM data accurate and up-to-date while maintaining a structured and efficient sales pipeline, Improve processes and documentation, including onboarding materials, case studies, guides, and knowledge base updates, Work closely with different teams—including marketing, product, and customer success—to deliver a seamless and cohesive client experience, Monitor and evaluate your calls and sales performance, suggesting effective sales strategies] Requirements: English (C1), Sales, Product support, CRM, Looker Studio, Power BI Tools: . Additionally: Flat structure, International projects, Training budget, Private healthcare, Home office, Free coffee, Canteen, Bike parking, Free snacks, Free beverages, Free parking, Modern office, No dress code.
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