Client Services Specialist

5 days ago

Brno, South Moravian, Czech Republic FE fundinfo Full time 1,200,000 - 2,400,000 per year

Be the trusted expert clients rely on – join us as a Service Consultant and help shape the future of investment data services.

This is your opportunity to become a central figure in delivering exceptional client experiences at FE fundinfo. As a Service Consultant based in Brno, you'll be the go-to specialist for data workflows, helping clients optimise their operations and get the most out of our services. You'll work on meaningful projects, collaborate with a dynamic team, and have the chance to grow your expertise in a fast-paced, client-focused environment.

NB: The internal title for this role is Service Consultant

Your key responsibilities as a Service Consultant will include:

• Creating and publishing documents on behalf of clients, ensuring accuracy and timeliness

• Composing and disseminating regulatory reports to meet compliance standards

• Providing visibility into data workflows and aligning client expectations with available data

• Explaining complex data processes clearly and effectively to clients

• Managing client queries and communications via email, MS Teams, and video meetings

• Maintaining high-quality process documentation and delivering client projects independently

You will need the following experience and skills to join us as a Service Consultant:

• You must have 3+ years of experience in a client-facing role

• You will be proficient in MS Office, especially Outlook, Teams, and Excel

• You should have excellent written and spoken English communication skills

• You will be confident, analytical, and able to solve problems independently

• You must be comfortable hosting meetings and building strong client relationships

FE fundinfo is a leading investment management technology and data company connecting asset managers to distributors in the UK, Europe and Asia Pacific. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed.

At FE fundinfo, we foster a collaborative and inclusive culture where your ideas are valued. You'll enjoy flexible working hours, hybrid work options, regular team events, and access to continuous learning and development opportunities. We believe in empowering our people to thrive both professionally and personally.

Benefits:

  • Enjoy 140 CZK food vouchers for every day worked.

  • Access to an Edenred Benefits Card for additional perks.

  • Stay active with a company-paid Multisport card.

  • 5 weeks of annual leave to recharge and relax.

  • 3 sick days to take care of yourself when you need it.

  • Boost your future with additional pension insurance contributions.

  • Participate in team-building activities to strengthen connections.

  • Benefit from an annual health check-up to keep your health in check.

  • Client Service Associate

    1 week ago

    Brno, South Moravian, Czech Republic FE fundinfo Full time 360,000 - 420,000 per year

    Support global fund distribution and become a trusted expert in cross-border compliance.Join FE fundinfo as a Service Associate in our Global Funds Registration (GFR) team, where you'll play a key role in helping fund managers expand their international reach. This is an exciting opportunity to become a specialist in regulatory and market requirements,...

  • Service Consultant

    7 days ago

    Brno, South Moravian, Czech Republic FE fundinfo Full time 1,200,000 - 2,400,000 per year

    Be the trusted expert clients rely on – join us as a Service Consultant and help shape the future of investment data services.This is your opportunity to become a central figure in delivering exceptional client experiences at FE fundinfo. As a Service Consultant based in Brno, you'll be the go-to specialist for data workflows, helping clients optimise...

  • People Services Advisor with Spanish

    2 weeks ago

    Brno, South Moravian, Czech Republic Dentsu Full time 30,000 - 60,000 per year

    Job Description:We are looking for a People Services Advisor with Spanish language skills to join our team in BrnoAs People Services Advisor you will deliver transactional and specialist HR services to our employees. You are customer focused and have a full understanding of how the services operate across teams. You demonstrate flexibility and adaptability...

  • Client Care Specialist – slovenština

    17 hours ago

    Brno, South Moravian, Czech Republic Platební instituce Roger Full time 240,000 - 360,000 per year

    Kdo povede můj tým?Ivana SaxunováHead of Salest: m: Ivanka se společně se svým týmem stará o naše klienty. Chystá jim nabídky přímo "na tělo" dle jejich potřeb a provází je celým akvizičním procesem. Protože se nabízením našich produktů věnuje už dlouho, nezaskočí ji žádný speciální požadavek a je vždy připravená vyjít...

  • Record to Report Specialist with Spanish

    1 week ago

    Brno, South Moravian, Czech Republic Infosys Full time 450,000 - 550,000 per year

    We are Infosys Czech Republic.We offer business consulting, technology and engineering solutions and end-to-end transformative business process management services to some of the world's most iconic brands.One of our clients has trusted us to transform their Finance and Accounting processes and programs to world leading standards. To be successful in this...

  • Health & Safety Specialist

    1 week ago

    Brno, South Moravian, Czech Republic ABB Full time €45,000 - €60,000 per year

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Local Division Manager...

  • Customer Service Agent with German

    1 week ago

    Brno, South Moravian, Czech Republic ARCHE consulting Full time 35,000 - 45,000 per year

    Numer referencyjny: CS/CZlokalizacjaCzechy / BrnokategoriaCall CenterResponsibilities:Provide prompt and professional customer assistance in German via phone, email, and chatOffer specialized support catering to the needs of customersIdentify and resolve customer issues, ensuring clear solutionsAccurately document interactions and transactions in the...

  • Customer Support Specialist

    5 days ago

    Brno, South Moravian, Czech Republic Red Hat Full time 280,000 - 420,000 per year

    The Red Hat Customer Experience and Engagement (CEE) team is looking for a Customer Support Specialist with fluent German and English to join us in Brno, Czech Republic. In this role, you will deliver outstanding service to global enterprise customers while building their trust and promoting customer loyalty. You'll ensure that customers have access to...

  • Internal Controls Specialist

    5 days ago

    Brno, South Moravian, Czech Republic RWS Full time 30,000 - 60,000 per year

    Job Purpose:Due to the continuous growth of the business, we are embarking on an exciting Business Change programme to create a new finance shared service model.To achieve this goal, we are establishing brand new teams and departments. Supporting this new structure with be an Internal Controls Team Specialist which will help set up an effective internal...

  • Master Data Specialist

    1 week ago

    Brno, South Moravian, Czech Republic Ingersoll-Rand Full time 1,200,000 - 2,400,000 per year

    Job TitleMaster Data Specialist - Suppliers & Customers EMEALocationBrno, Czechia, hybridAbout UsIngersoll Rand is a global market leader with a broad range of innovative and mission-critical air, fluid, energy, and medical technologies, providing services and solutions to increase industrial productivity and efficiency.Job SummaryThe Master Data Management...