IT Support Specialist – macOS

6 days ago

Prague, Hlavní město Praha, Czech Republic Trask Full time 30,000 - 60,000 per year

Praha

IT support

Automotive

Energy

Financial Services

Insurance

Telco

Technology:

No items found.

Contract type:

Full-time

Seniority:

Junior

Medior

Senior

Job description

Infrastructure is one of the core building blocks of Trask. Our team currently consists of around 60 specialists focused on implementing and managing IT systems and applications, designing cloud and on-premises architectures, implementing automation processes and DevOps principles, virtualization, IT security, and many other areas.

We provide VMware consulting, help design and manage MS Azure and AWS environments, work on OpenShift architecture, implement Identity and Access Management, handle digital signing, Microsoft 365 products, and, last but not least, ensure the operation of servers, workstations, applications, and entire environments. All this for the largest Czech banks, insurance companies, telecom operators, and automotive firms.

Infrastructure is one of the core building blocks of Trask. Our team currently consists of around 60 specialists focused on implementing and managing IT systems and applications, designing cloud and on-premises architectures, implementing automation processes and DevOps principles, virtualization, IT security, and many other areas.

We provide VMware consulting, help design and manage MS Azure and AWS environments, work on OpenShift architecture, implement Identity and Access Management, handle digital signing, Microsoft 365 products, and, last but not least, ensure the operation of servers, workstations, applications, and entire environments. All this for the largest Czech banks, insurance companies, telecom operators, and automotive firms.

Job description
  • Deploy and test applications on macOS workstations in the customer's environment
  • Participate in preparing installation packages and their deployment
  • Provide L2 technical support to users and resolve incidents in the macOS environment
  • Collaborate on handling requests related to the operation of applications and systems
  • Record and maintain information essential for managing deployed applications
  • Assist in analyzing and troubleshooting complex issues
  • Participate in implementing and managing changes in the customer's environment
Required qualifications
  • Solid knowledge of macOS and its administration
  • Basic understanding of MDM solutions (ideally JAMF)
  • Basic familiarity with shell scripting and permissions management on macOS
  • Experience in a corporate IT environment is an advantage, but not a must
  • English sufficient for reading documentation and written communication
What are we offering
  • Customized working hours: Flexible scheduling tailored to your individual needs.
  • Vacation and time off: Guaranteed 5 weeks of vacation and 3 sick days.
  • Flexible work environment: Ability to work from home, company offices, or directly at client sites.
  • Education: Training, conference attendance, e-learning programs, and language courses.
  • On-site refreshments: Diverse selection including cookies, fruit, coffee, and hot chocolate.
  • Seamless mobile communication: 50 GB of mobile data + unlimited company-paid calling. Discounted O2 Family tariffs for family members.
  • Choice of benefits: MultiSport card, pension insurance contribution, discounts (Alza, pharmacies, tickets, and other experiences).
  • Additional employee perks: Access to employee loans, discounts with business partners, opportunities for volunteer work, and participation in team-building activities.
Advantageous skills

We design and deliver cutting edge IT projects for enterprise innovators. Any size. End to end.

Your Future Manager:

Kolková Natálie

Manager

Department:

Infrastructure services

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