Senior People Operations Specialist

11 hours ago

Prague, Hlavní město Praha, Czech Republic Outreach Full time 480,000 - 960,000 per year
About Outreach
Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit 
The Role
We're looking for a Senior People Operations Specialist to join our team in Prague and provide support to teams locally and globally. In this role, you'll be a key contributor to maintaining and improving our HRIS (Workday), supporting CZ HR operations, reporting, and analytics, and partnering with cross-functional teams to optimize HR processes and enhance the overall employee experience.
Location
While we are remote-friendly, we remain an "office-centric" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your team on weekly regular basis, attend in-person meetings and company events.
This is a full-time, permanent role, not eligible for contractors and for work from other countries. Your Daily Adventures Will Include
  • Be a first line of support for employees and stakeholders for HR questions/issues; resolve or appropriately route/escalate issues 
  • Support core employee lifecycle processes (onboarding, job changes, offboarding), including communication with Payroll, IT, HR Operations, and other stakeholders
  • System Administration: Maintain and update employee data in the HRIS system, ensuring accuracy, compliance, and data integrity
  • Process Optimization: Collaborate with HR, Finance, and IT teams to streamline HR processes and leverage automation wherever possible
  • System Enhancements: Support system upgrades, testing, and implementation of new modules or functionalities
  • User Support: Serve as the first point of contact for HRIS-related questions, troubleshoot issues, and provide guidance and training to HR and business users
  • Documentation: Maintain up-to-date system documentation, workflows, and user guides
Our Vision of You
  • HR background – some previous experience in HR/payroll/benefits administrative support, with a good understanding of core HR processes
  • A desire to master the core elements of the role and grow into one or more other areas of HR Operations (HRIS, Analytics, etc).
  • A mindset of continuous improvement
  • Proactive – ability and desire to take initiative, suggest improvements, and find solutions in collaboration with teammates
  • Knowledge of Czech labor law
  • Strong communication skills – Fluency in Czech and English, with the ability to explain processes clearly and collaborate across teams and countries
  • Customer orientation – A focus on giving stakeholders you interact with a positive experience and possessing the judgment to push back / escalate where needed
  • Organizational skills – Ability to prioritize, multitask, and keep track of multiple activities
  • Proficiency Microsoft Excel, Power Point and Word
Why You'll Love It Here
● Amazing working space with a running track on its roof ● Flexible time off, 5 weeks of vacation, and 5 annual sick days ● 4% employer supplemental pension monthly contribution ● Private medical care for employee and spouse with Program Health Plus ● Life insurance at 2x annual salary ● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses ● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave ● Opportunity to be part of company success via the RSU program ● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military  ● Employee referral bonuses to encourage the addition of great new people to the team ● Fun company and team outings because we play just as hard as we work
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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