People Relations Senior/ Expert

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At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Please apply for the position by submitting your CV and cover letter

About the role:

As part of People & Culture Services, the People Relations team is responsible for ensuring a consistent and fair people relations management for complex and sensitive employee matters, involuntary terminations, restructurings, consequence, and performance management, also managing cross people topics/ initiatives according to the People Relations portfolio.

Key responsibility is the management of individual employee cases which require special focus and care in assigned countries where core tasks include:

• Ensure Execution of People Relations Strategy: Act as a responsible end to end case manager/ coordinator, creating a trustful environment to deliver a first-class experience to all internal and external stakeholders, including employees, managers, and partners.
• Regional Responsibility: Responsible for a cluster of multiple EMEA/MEE countries ensuring compliance with local legislation in alignment with relevant partners.
• Consultation and Case Management: Provide consultation and manage cases to resolution related to individual sensitive topics (e.g., workplace issues, health, performance & consequence management, terminations, workplace escalations, etc.).
• Stakeholder Management: Collaborate and communicate effectively with relevant stakeholders while executing end-to-end on the People Relations Portfolio.
• Process Improvement: Proactively identify opportunities for process improvement and refinement of services.
• People Topics and Initiatives: Manage people topics and initiatives relevant to assigned countries/regions, such as e.g. restructuring programs and return-to-work programs, ensuring the highest quality standards.

To strengthen our EMEA engagement, we´re looking to hire a dedicated People Relations Partner to support our CZK/ CEE based portfolio with the opportunity to extend country assignments based on knowledge and expertise.

Your Profile:

As People Relations Senior/ Expert – CZK/ CEE you help us establish structures and processes around these tasks, based on your solid People Relations expertise. You drive and execute on processes around critical and sensitive tasks, through high human touch and professionalism. Beyond that, you bring passion for people topics and the willingness to learn and work yourself into content-related tasks to further develop services for your assigned countries.

• Proven Experience: Minimum of 6 years in HR or equivalent relevant business roles.
• People Relations Expertise: Deep understanding of HR practices, policies, and strong advisory skills.
• Legal Knowledge: Deep knowledge of labor/employment laws in CZK or CEE countries (additional EMEA countries are a plus) and proficient working with legal counterparts; employment law degree is a plus.
• Conflict Resolution: Experienced in conflict management and critical problem solving, with strong mediation skills.
• Exceptional Interpersonal Skills: High empathy, strong communication skills in English and Czech (additional CEE language(s) are a plus), and ability to build trusted relationships at all levels.
• Crisis Management: Ability to multitask, prioritize, and resolve high-stress situations with calmness and diplomacy.
• Passion and Professionalism: Passionate about topics of people, with a structured mindset and ability to handle sensitive issues professionally.

Meet your team:

We are a regional team of People Relations Partners, managing multiple country clusters across the EMEA/MEE region to execute the People Relations Portfolio together with our stakeholders. We believe in a can-do mentality with a high sense of empathy, togetherness, mutual trust and eye-level communication within the team. Join our dynamic and forward-thinking team and contribute to creating a trustful and collaborative environment.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Requisition ID: | Work Area: Human Resources | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid