Customer Service Representative with French

6 days ago


Prague, Hlavní město Praha, Czech Republic Grafton Full time 240,000 - 420,000 per year
What You'll Do:
  • Process customer orders and handle inquiries from clients, distributors and sales reps.
  • Support with credit notes, re-bills, and issue resolution.
  • Communicate across departments via CRM to resolve service requests.
  • Provide accurate product information and identify upsell opportunities.
  • Ensure smooth complaint handling and compliance with internal procedures.
Požadujeme:
  • 2+ years of customer service or account management experience in an international company.
  • Fluent English and French, with excellent communication skills.
  • Knowledge of Excel, CRM and Oracle is preferred.
  • Proactive, independent, and solution-oriented mindset.
  • Commercial awareness and ability to spot sales opportunities.
  • počet míst - 1
Nabízíme:
  • possibility of work from home
  • contribution into retirement plan
  • meal allowance
  • 5 weeks of holiday
  • sick days
  • Multisport card
  • Cafeteria
  • friendly environment


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