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Accounts Receivable Coordinator for Collections
3 months ago
Desired Education: Secondary and higher
Language Skills: German & English
WHAT WILL BE YOUR RESPONSIBILITIES:Collections:
- Performs collections activity within the assigned portfolio of customers to ensure customer debt is collected on a timely basis.
- Carries out a range of collections activities including customer dunning and direct communication with the customer
- Updates the portfolio with relevant information obtained through external calls with customers and internal calls to sales and other company personnel.
Dispute Resolution:
- Identifies disputed items and drives their resolution via dispute calls
- Communicate with dispute owners as needed
Other Duties:
- Other responsibilities as assigned or required
- You are a fluent German speaker (B2 and higher) plus you are able to communicate in English (B2 and higher)
- You enjoy talking to people and have great communication skills that you are able to utilize in order to drive an issue to a successful resolution
- We are not a call center however you should not be afraid of picking up a phone and making the call if it speeds up the collection process
- Experience in customer service, finance or sales department is an advantage
- Basic knowledge of Excel, especially pivot tables and VLOOKUP
- Experience with Microsoft Dynamics Axapta/SAP/GetPaid is an advantage but not a must
- Motivating salary and annual bonuses
- Equity grant (company shares)
- ACCA courses
- Meal vouchers
- Flexipass vouchers 700 CZK or Multisport Card for free
- 5 weeks of holiday, sick days, Volunteering day
- Celebrate your birthday (day off)
- Flexible working hours
- Contribution to language/professional courses 6000 CZK
- Contribution to pension and life insurance
- Mobile service employee program
- Pleasant and modern working environment close to the city center
- Refreshment at the workplace for free
For further information, and to apply, please visit our website via the “Apply” button below.