Accounts Receivable Coordinator for Collections

1 week ago


Brno, Czech Republic Ingersoll Rand (Gardner Denver brand) Full time

What will be your responsibilities:

  • Responsible for using available collection software tools (Getpaid) to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower Days Sales Outstanding (DSO).
  • Manage domestic and/or international accounts receivable accounts by analyzing, identifying, and reporting problem accounts.
  • Monitor past due customer accounts, contact customers, and resolve issues that may delay timely payment.
  • Initiate contact with customers who have delayed payments and finding out reasons for delays is also part of their role
  • Identify issues for escalation and request credit holds.
  • Responsible for developing and maintaining business relationships with customers and sales office personnel.
  • Responsible for customer account reconciliation and identifying and tagging disputed items within assigned portfolios. Tracking and ensuring timely clearing of these disputed items is required. Conduct monthly meetings with Field Sales leadership to drive dispute resolution if required.
  • Ensures timely and accurate responses to customer inquiries, documentation issues, billing errors, payment application errors, disputes, program changes, and new sale requests/opportunities.

What is important for us:

  • Excellent written and oral communication skills in the English Language are required.
  • Strong math aptitude with attention to detail and accuracy.
  • Must possess strong organizational skills with the ability to multi-task and plan work/tasks daily, weekly, and monthly.
  • Customer Service Skills: Effective communication with customers, especially when handling overdue accounts, is vital. Diplomacy and empathy contribute to successful collections
  • Financial Literacy and Accounting Principles: .Understand general accounting procedures, billing processes, and financial reporting to accurately track invoices, record payments, and manage the accounts receivable
  • Time flexibility (supporting US time zone)

What we offer:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • ACCA courses
  • Meal vouchers
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, Volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshments at the workplace for free
  • LinkedIn Learning free access

For further information, and to apply, please visit our website via the “Apply” button below.



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