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General Manager I

3 months ago

Prague, Hlavní město Praha, Czech Republic C.H. Robinson Full time

C.H. Robinson is currently seeking for a General Manager for our office in Prague. As General Manager, you will provide oversight and have accountability for Talent Development, Commercial Growth, Product Development, Financial Management and Operational Quality within your branch. Furthermore, you will coordinate, manage, and execute sales and operations to achieve strategic business and financial objectives and aligns to enterprise vision and goals. You are responsible for strategic business planning to ensure that quality, growth, and efficiency goals are met.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

  • Drive improved business decision making by utilizing analytics; identify analytic gaps and leverage organizational resources and both internal and external technology to help improve efficiency, productivity, and financial results
  • Build, manage, and leverage internal relationships to ensure collaboration, capacity alignment, consistency, quality, issue resolution, process and/or service improvements and to maximize efficiencies and results
  • Responsible for annual workforce planning process, including forecasting resource needs, and partner with Talent Acquisition to establish a pipeline, recruit, select, and onboard qualified and diverse talent
  • Accountable for the financial performance of the branch
  • Set overall volume and margin expectations for each product that is aligned to sales expectation, customer/carrier growth, and/or commercial growth
  • Responsible for expense management, including personnel-related costs (including overtime), T&E, and general administrative expenses
  • Communicate strategic plan, financial results, team/office performance metrics, and adjustments to strategy to employees on a regular basis
  • Monitor the invoicing process and lags in billing and/or payment, and identifies and implements process improvements to increase efficiency
  • Direct team on customer-related business decisions, including strategies for ongoing investment in customer business, pricing, acceptable loss rates, etc.
  • Seek opportunities to strengthen and maintain existing relationships with strategic customers. Analyze a defined set of customers' businesses to identify strategic opportunities, manage challenges, and provide guidance to sales, account management, and operations teams
  • Manage the performance and development of direct and indirect reports through both formal and informal performance management, coaching and feedback, mentoring and training and developmental tools
  • Partner with legal and local counsel to oversee counteract management, negotiate, understand, and discuss contracts with customers/carriers (as required)
  • Oversee and adhere to workplace conduct, risk management and compliance practices including regulatory compliance, responding to internal audit requests, and implementing process changes as necessary
  • Ensure policies, practices and procedures are understood and followed by direct reports and customers

QUALIFICATIONS

Required:

  • Minimum 5 years of people management experience in the industry

Preferred:

  • Experience managing financials for a business segment
  • Ability to understand and communicate financial metrics, including P & L
  • Demonstrated success generating revenue or business growth in a client-facing role with sales, account management, or carrier management experience
  • Broad market and industry knowledge, and vertical expertise (if applicable)
  • Experience managing cross-functional projects
  • Proficiency presenting to both internal and external audiences
  • Demonstrated negotiation, collaboration, and influencing skills
  • Proficient in Microsoft Office Suite of programs
  • Values a diverse and inclusive work environment

WHAT WE OFFER

  • Real opportunities to grow your talent in a fast-moving, global organization
  • A fun, open, and inclusive workplace that encourages innovative thinking
  • Possibility to develop your language skills in our multilingual officesOpportunities for professional growth with access to training platforms like Percipio and GoFluent
  • Comprehensive benefits: competitive salary and performance-based bonuses
  • Employee Assistance Program (EAP) and Employee Stock Purchase Plan (ESPP) after one year of employment

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE 200. We've been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World's Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work by the Great Place to Work Institute, one of Forbes' Best Employers for Diversity and one of America's Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at .