Customer Success Advisor

About the RoleWe are seeking a highly skilled Customer Success Advisor to join our team at GetResponse S.A. As a Customer Success Advisor, you will be responsible for addressing customer inquiries and issues via chat and email, supporting our valued clients in achieving their business goals.You will work closely with our customers to understand their needs...

What You’ll Need: 2+ years in client-facing/account management roles, preferably with American B2B clients. 3+ years in team leadership/performance management. Fluency in English and Ukrainian. Strong organizational, analytical, and problem-solving skills. Ability to thrive in a fast-paced, dynamic environment. Who You Are: Curious: You constantly seek...

Customer Success EngineerWe are seeking a highly skilled Customer Success Engineer to join our team at Avenga. As a key member of our customer-facing team, you will be responsible for ensuring the success of our customers by providing exceptional support and guidance.Key Responsibilities:Resolve platform-related questions through live chat, tickets, and...

About the RoleWe are seeking a highly motivated Customer Success Manager to join our team at Secfix. As a key member of our customer-facing team, you will be responsible for managing the customer lifecycle from day 1 through renewal, ensuring that our customers receive the highest level of service and support.Key ResponsibilitiesManage customer relationships...

Experience in a customer success area Experience in handling customer escalations Ability to troubleshoot complex customer issues familiarity with using Pantheon tools - is a plus Basic understanding of PHP or other script language, Composer, MySQL/MariaDB, Git, and the command line - is a plus Familiarity with troubleshooting advanced website...

5 Years of Experience in Business Analysis and Business Process Automation. Also experience in a large, global IT organization.  Good knowledge of one or more Automation Platforms including Robotic Process Automation (RPA), Digital Process Automation (e.g. Pega), Low-code enablement application (e.g. Outsystems) and Cognitive Capabilities using AI and ML...

English (fluent) and German (C2) Great time management and organisational skills Excellent communication skills Ideally 2+ years of experience in customer success management or account management roles at a high-growth B2B SaaS company Comfortable talking through basic technical concepts with a technical audience Proven track record of managing multiple...

You may be the perfect fit if you have:  excellent command of English and Polish (at least C1) previous experience in customer service, customer success or other customer-facing roles where building business connections was required the ability to build and maintain long-lasting relationships with customers proactive approach and self-organization...

High skills in creating a solution vision tailored to customer needs. High personal culture, ability to work with management, directors, managers, and architects. Fluent in English (additional languages are a plus). Goal-oriented and strategic planning. Excellent communication skills and the ability to present arguments clearly and understandably. Ability...

Customer Experience ManagerWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at DNA325. As a key member of our Customer Success Team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.About the RoleDevelop and implement customer experience strategies to drive...

Bardzo dobra znajomość języka niemieckiego w mowie i piśmie (minimum C1). Preferowane roczne doświadczenie w obsłudze klienta B2B. Doskonałe umiejętności komunikacyjne i proaktywne podejście do rozwiązywania problemów. Skrupulatność - CRM nie jest dla nas niepotrzebnym obowiązkiem, a narzędziem ułatwiajacym nam pracę.  Zorientowanie na...

About the RoleWe are seeking a highly skilled Technical Key Account Manager to join our eCommerce Expert Team at scandiweb. As a key player in our organization, you will be responsible for building and maintaining strong client relationships while driving sales growth through upselling and cross-selling services.Key ResponsibilitiesDevelop strategic account...

MGID is a global advertising platform helping brands reach unique local audiences at scale. In MGID we empower brands and publishers to work together transparently through our privacy-first targeting technology to enable advertisers to drive performance and awareness, and publishers to retain and monetize their audiences. Today, we’re creating unique...

4+ years of experience in Business and System analytics (preferred in Data/AI but not a must) 2+ years of experience in defining requirements and using data and metrics to draw business insights in the Marketing area Ability to cooperate effectively with Stakeholders from different levels of the organizational structure: from TOP management to operational...

We are looking for you if you have: Several years of Experience in supporting highly scalable applications and web services Hands-on experience with open-source technologies such as Kubernetes, Docker, Spark, Kafka, etc. Comfortable working with a very technical customer base Comfortable providing a wide range of support, from simple issue resolution to end...

Global Head of Software Engineering GovernanceAbout the RoleWe are seeking a highly experienced and skilled professional to lead our global software engineering governance initiative. As a key member of our team, you will be responsible for driving the adoption of best-in-class software engineering practices across our organization.Key...

About Appsmith Appsmith is an open-source, low code software that helps developers build applications quickly, usually within only hours. Since being introduced less than two years ago, Appsmith’s open source software has more than 10 million downloads, more than 31,000 stars on Github and is used at over 10,000 organizations across 150 countries. We are a...

About the RoleWe are seeking a seasoned Senior Product Manager to lead our Platform Administration team at Appsmith. As a key member of our product organization, you will be responsible for developing and executing a product vision and strategy for administration and billing features, ensuring alignment with our overall company objectives.Key...

About the RoleWe are seeking a seasoned Senior Product Manager to lead our Platform Administration team at Appsmith. This role will focus on enhancing our platform's administration and billing capabilities, including Single Sign-On (SSO), Role-Based Access Control (RBAC), Audit Logs, and billing features.Key ResponsibilitiesProduct Strategy & Vision: Develop...

About the RoleWe are seeking a highly skilled Senior Product Manager to lead our Platform Administration team at Appsmith. As a key member of our product leadership team, you will be responsible for developing and articulating a clear product vision and strategy for administration and billing features, ensuring alignment with overall company objectives.Key...