Customer Success Professional

About Us:At Pharmbills, we're driven by a customer-first mindset, delivering exceptional service and performance. Our Customer Success Managers play a pivotal role, guiding teams and partnering with clients to maximize value and drive business success.Key Responsibilities:Client Partnership: Serve as the strategic advisor for American B2B clients, ensuring...

About the RoleWe are seeking a highly skilled Customer Success Advisor to join our team at GetResponse S.A. As a Customer Success Advisor, you will be responsible for providing exceptional customer support and ensuring that our valued clients achieve their business goals.Key Responsibilities:Address customer inquiries and issues via chat and emailSupport...

About the RoleWe are seeking a highly skilled Customer Success Advisor to join our dynamic team at GetResponse S.A.As a Customer Success Advisor, you will be responsible for addressing customer inquiries and issues via chat and email, supporting our valued clients in achieving their business goals.This is a fantastic opportunity to work in a global,...

About the JobWe are looking for a skilled Customer Experience Manager to join our team at DNA325. The ideal candidate will have experience working with customers and patients, analyzing feedback, and suggesting process improvements.The successful candidate will be responsible for helping customers with their questions, working independently, and learning...

About ReedsyWe're a fast-growing platform connecting authors with publishing professionals. Our goal is to empower writers to create exceptional books.Based in Europe, we've built a community of 1,000,000 authors and over 3,000 freelancers. Our team is passionate about delivering top-notch support and services.Your RoleYou'll provide support to authors,...

What You’ll Need: 2+ years in client-facing/account management roles, preferably with American B2B clients. 3+ years in team leadership/performance management. Fluency in English and Ukrainian. Strong organizational, analytical, and problem-solving skills. Ability to thrive in a fast-paced, dynamic environment. Who You Are: Curious: You constantly seek...

English (fluent) and German (C2) Great time management and organisational skills Excellent communication skills Ideally 2+ years of experience in customer success management or account management roles at a high-growth B2B SaaS company Comfortable talking through basic technical concepts with a technical audience Proven track record of managing multiple...

We're seeking a highly motivated Customer Success Manager to join our team and work with our customers from the DACH region. This role involves managing the customer lifecycle from day 1 through renewal, ensuring that our customers receive the highest level of service and support. Our ideal candidate will have excellent communication skills, experience in...

Sales Manager for German MarketTop Rent App is a pioneering Software as a Service (SaaS) provider, specializing in delivering robust solutions for the rental industry worldwide. We create systems for managing rental companies, primarily focusing on car rentals. Our cloud-based software has revolutionized the way rental companies operate, enhancing...

speak native Polish have excellent language skills in English (at least C1 level); any additional language such as Spanish, Italian, Portuguese, German, French or Russian would be an asset have online marketing acumen and preferably some technical background are open to new experiences and ready to acquire new information at a fast pace have the ability to...

We are seeking a skilled Technical Support Professional with expertise in Norwegian to join our Operations team at Conectys.Company OverviewAs one of the fastest-growing BPOs on the market, Conectys offers multilingual outsourcing services to customers in various industries, including Gaming and Entertainment, Consumer Electronics, and Healthcare. With over...

About the RoleWe are seeking a skilled Customer Experience Manager to join our team at GetResponse S.A. As a key member of our Customer Experience Team, you will be responsible for building and maintaining strong relationships with our customers, understanding their business needs and goals, and providing expert support and guidance to drive customer...

Odnajdziesz się u nas doskonale, jeśli: ⭐ Masz doświadczenie w obsłudze klienta, idealnie w firmie działającej w modelu SaaS lub z branży HR Tech. 💻 Posługujesz się płynnie językiem polskim i angielskim; 💬 Masz wysoko rozwinięte umiejętności komunikacyjne i budowania relacji oraz dbałość o szczegóły 🤔 Lubisz optymalizować...

Odnajdziesz się u nas doskonale, jeśli: ⭐ Masz doświadczenie w obsłudze klienta, idealnie w firmie działającej w modelu SaaS lub z branży HR Tech. 💻 Posługujesz się płynnie językiem polskim i angielskim; 💬 Masz wysoko rozwinięte umiejętności komunikacyjne i budowania relacji oraz dbałość o szczegóły 🤔 Lubisz optymalizować...

We are looking for a skilled and experienced SAP FI professional to join our team at Link Group. This role involves working on exciting SAP FI projects, providing expert consultation, and supporting the implementation of innovative solutions.About the Role:Conception, implementation, and quality assurance of requirements in SAP FI from day-to-day business...

We are seeking a highly motivated Senior Customer Retention Specialist to join our team at Secfix, a leading European compliance automation company. In this role, you will be responsible for managing the customer lifecycle from day 1 through renewal, ensuring that our customers receive the highest level of service and support.About UsSecfix automates...

Bardzo dobra znajomość języka niemieckiego w mowie i piśmie (minimum C1). Preferowane roczne doświadczenie w obsłudze klienta B2B. Doskonałe umiejętności komunikacyjne i proaktywne podejście do rozwiązywania problemów. Skrupulatność - CRM nie jest dla nas niepotrzebnym obowiązkiem, a narzędziem ułatwiajacym nam pracę.  Zorientowanie na...

About the RoleWe're seeking a highly skilled and motivated individual to join our team as a Customer Happiness Intern at Reedsy.As a key member of our support team, you will be responsible for providing exceptional support to authors and publishing professionals, optimizing conversion, and contributing to maintaining a high Net Promoter Score (NPS).Key...

About the RoleWe're seeking a highly skilled Customer Happiness Manager to join our team at Reedsy. As a key member of our support team, you'll be responsible for providing exceptional support to authors and publishing professionals, optimizing conversion rates, and contributing to the growth of our community.Key ResponsibilitiesOffer support to authors and...

We're looking for a Customer Experience Specialist to join our team at Reedsy.About the roleYou'll be responsible for offering support to authors and creative publishing professionals, optimizing conversion, and maintaining a high Net Promoter Score (NPS).Requirements5+ years of customer support experienceExperience automating support processesGreat...