Customer Success Specialist @ Heroify

About HeroifyWe are a growing startup looking for a skilled Business Operations Specialist to support our CEO with daily tasks, manage communications, and drive strategic decision-making.

You're a perfect match if you: 👉 Are naturally curious. 👉 Have strong research and analytical skills and enjoy turning data into actionable insights. 👉 Are fluent in written and spoken English and Polish. 👉 Have excellent organizational and attention-to-detail skills. 👉 Are resourceful and maintain a can-do attitude. 👉 Enjoy helping people,...

About the RoleWe are seeking a highly motivated Customer Success Manager to join our team at Secfix. As a key member of our customer-facing team, you will be responsible for managing the customer lifecycle from day 1 through renewal, ensuring that our customers receive the highest level of service and support.Key ResponsibilitiesManage the customer lifecycle...

About the RoleWe are seeking a highly skilled Customer Success Advisor to join our team at GetResponse S.A. As a Customer Success Advisor, you will be responsible for providing exceptional customer support and ensuring that our valued clients achieve their business goals.Key Responsibilities:Address customer inquiries and issues via chat and emailSupport...

About the RoleWe are seeking a highly skilled Customer Success Advisor to join our dynamic team at GetResponse S.A.As a Customer Success Advisor, you will be responsible for addressing customer inquiries and issues via chat and email, supporting our valued clients in achieving their business goals.This is a fantastic opportunity to work in a global,...

About the JobWe are looking for a skilled Customer Experience Manager to join our team at DNA325. The ideal candidate will have experience working with customers and patients, analyzing feedback, and suggesting process improvements.The successful candidate will be responsible for helping customers with their questions, working independently, and learning...

We are seeking a highly motivated Senior Customer Retention Specialist to join our team at Secfix, a leading European compliance automation company. In this role, you will be responsible for managing the customer lifecycle from day 1 through renewal, ensuring that our customers receive the highest level of service and support.About UsSecfix automates...

Customer Development SpecialistWe are seeking a skilled Customer Development Specialist to join our team at Visible Magic. As a key member of our internal incubator initiative, you will be responsible for leading customer discovery and validation efforts for new startup ideas.Key Responsibilities:Conduct customer development interviews to uncover pain points...

What You’ll Need: 2+ years in client-facing/account management roles, preferably with American B2B clients. 3+ years in team leadership/performance management. Fluency in English and Ukrainian. Strong organizational, analytical, and problem-solving skills. Ability to thrive in a fast-paced, dynamic environment. Who You Are: Curious: You constantly seek...

About Us:At Pharmbills, we're driven by a customer-first mindset, delivering exceptional service and performance. Our Customer Success Managers play a pivotal role, guiding teams and partnering with clients to maximize value and drive business success.Key Responsibilities:Client Partnership: Serve as the strategic advisor for American B2B clients, ensuring...

We're seeking a highly motivated Customer Success Manager to join our team and work with our customers from the DACH region. This role involves managing the customer lifecycle from day 1 through renewal, ensuring that our customers receive the highest level of service and support. Our ideal candidate will have excellent communication skills, experience in...

English (fluent) and German (C2) Great time management and organisational skills Excellent communication skills Ideally 2+ years of experience in customer success management or account management roles at a high-growth B2B SaaS company Comfortable talking through basic technical concepts with a technical audience Proven track record of managing multiple...

Bardzo dobra znajomość języka niemieckiego w mowie i piśmie (minimum C1). Preferowane roczne doświadczenie w obsłudze klienta B2B. Doskonałe umiejętności komunikacyjne i proaktywne podejście do rozwiązywania problemów. Skrupulatność - CRM nie jest dla nas niepotrzebnym obowiązkiem, a narzędziem ułatwiajacym nam pracę.  Zorientowanie na...

Requirements: Fluent Finnish and English (B2)   Strong problem-solving skills and attention to detail  Previous experience in customer service would be an asset  Customer Support Specialist with Finnish Offer: Employment based on an employment contract   Attractive conditions of employment: 11 000 PLN gross per month   Hybrid work model in Warsaw...

Requirements: Fluent Norwegian and English (min. B2)   Strong problem-solving skills and attention to detail  Previous experience in customer service would be an asset  Customer Support Specialist with Norwegian Offer: Employment based on an employment contract   Attractive conditions of employment: 9550 PLN gross per month   Hybrid work model in...

Requirements: Fluent Danish and  English (B2)   Strong problem-solving skills and attention to detail  Previous experience in customer service would be an asset  Customer Support Specialist with Danish Offer: Employment based on an employment contract   Attractive conditions of employment: 11 000 PLN gross per month   Hybrid work model in Warsaw...

About the RoleWe are seeking a skilled Customer Experience Manager to join our team at GetResponse S.A. As a key member of our Customer Experience Team, you will be responsible for building and maintaining strong relationships with our customers, understanding their business needs and goals, and providing expert support and guidance to drive customer...

Excellent oral and written Romanian language skills, Knowledge of English at the level of min. B2, Communicativeness, by which we mean: the ability to show empathy, active listening, but also assertiveness, which is important in customer service, Full-time availability.  Customer Support Specialist with Romanian Become a technical support consultant in...

Requirements: 4+ years work experience as Customer Development Specialist in IT industry English proficiency Proven experience in customer development, market research, or product validation for startups. Strong background in conducting customer discovery interviews and qualitative research. Experience working in or with startups, incubators, or early-stage...

About ReedsyWe're a fast-growing platform connecting authors with publishing professionals. Our goal is to empower writers to create exceptional books.Based in Europe, we've built a community of 1,000,000 authors and over 3,000 freelancers. Our team is passionate about delivering top-notch support and services.Your RoleYou'll provide support to authors,...