Customer Experience Specialist

We're looking for a Customer Experience Specialist to join our team at Reedsy.About the roleYou'll be responsible for offering support to authors and creative publishing professionals, optimizing conversion, and maintaining a high Net Promoter Score (NPS).Requirements5+ years of customer support experienceExperience automating support processesGreat...

About the RoleWe are seeking a skilled Customer Experience Manager to join our team at GetResponse S.A. As a key member of our Customer Experience Team, you will be responsible for building and maintaining strong relationships with our customers, understanding their business needs and goals, and providing expert support and guidance to drive customer...

About the RoleWe are seeking a highly skilled Digital Experience Specialist to join our team at Experis Polska. This is a full-time position offering 100% remote work and contract B2B via Experis.Job DescriptionAs a Digital Experience Specialist, you will be responsible for embedding models into the end-to-end journey or business process, identifying...

We are seeking a highly skilled Customer Support Specialist to join our team at Wow 24/7, a socially responsible business focused on sustainable development and charity. Our client produces European natural health and beauty products, including dietary supplements, superfoods, teas, and natural cosmetics.Job SummaryThis is a full-time position that requires...

About the RoleWe're seeking a highly skilled and motivated individual to join our team as a Customer Happiness Intern at Reedsy.As a key member of our support team, you will be responsible for providing exceptional support to authors and publishing professionals, optimizing conversion, and contributing to maintaining a high Net Promoter Score (NPS).Key...

Customer Development SpecialistWe are seeking a skilled Customer Development Specialist to join our team at Visible Magic. As a key member of our internal incubator initiative, you will be responsible for leading customer discovery and validation efforts for new startup ideas.Key Responsibilities:Conduct customer development interviews to uncover pain points...

Customer Journey experience Coordination and product/project management Marketing experience Business analysis Problem-solving mentality Leading (senior) stakeholder meetings/workshops Good communication skills Technical understanding of analytics models Customer Journey Expert responsibilities include embedding models into the E2E Journey or business...

About the RoleWe are seeking a highly motivated and customer-focused Customer Experience Manager to join our team. As a key member of our Customer Success Team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesProvide top-notch customer support and assistance to customers and patients,...

Requirements: 4+ years work experience as Customer Development Specialist in IT industry English proficiency Proven experience in customer development, market research, or product validation for startups. Strong background in conducting customer discovery interviews and qualitative research. Experience working in or with startups, incubators, or early-stage...

About the RoleWe're seeking a highly skilled Customer Happiness Manager to join our team at Reedsy. As a key member of our support team, you'll be responsible for providing exceptional support to authors and publishing professionals, optimizing conversion rates, and contributing to the growth of our community.Key ResponsibilitiesOffer support to authors and...

We are seeking a highly skilled Customer Relationship Specialist to join our team in Spain. As a key member of our sales and customer support team, you will be responsible for attracting new clients and supporting existing ones in the Spanish market.Key Responsibilities:Coordinating product presentations for travel agencies and carriersAssisting in making...

We are seeking a highly motivated Senior Customer Retention Specialist to join our team at Secfix, a leading European compliance automation company. In this role, you will be responsible for managing the customer lifecycle from day 1 through renewal, ensuring that our customers receive the highest level of service and support.About UsSecfix automates...

We are looking for a skilled Freelance Customer Development Specialist to work with our team at Visible Magic.We create and deliver blockchain and Web3 products for US customers.The ideal candidate has experience in customer development, market research, and startup validation.Key responsibilities include conducting customer discovery interviews, validating...

About the RoleWe are seeking a skilled Customer Data Transformation Specialist to join our team at Focal Systems. As a key member of our data engineering team, you will play a crucial role in transforming diverse customer data into standardized, high-quality datasets that power our business operations.Key ResponsibilitiesDesign and implement data...

We are seeking a highly skilled Customer Support Operations Specialist to join our team at Team Work Spirit. This role will play a pivotal part in ensuring the seamless execution of customer support processes, fostering a collaborative environment with strong communication skills and organizational abilities.The ideal candidate will possess experience in...

Job Description:We are seeking a highly skilled Freelance Customer Development Specialist to lead the customer discovery and validation process for new startup ideas as part of our internal incubator initiative at Visible Magic, a Web3 company creating blockchain and Web3 products for US customers.Key Responsibilities:Conduct interviews with potential...

About the RoleAs a Digital Journey Architect at Experis Polska, you will be responsible for embedding models into the end-to-end customer journey or business process. This involves identifying requirements and stakeholder alignment to provide customers with an exceptional experience anytime and anywhere.The ideal candidate combines the skills of a product...

**About the Role**We are seeking a skilled customer support specialist to join our team at Railsware. As a product support expert, you will be responsible for providing top-notch support to our clients, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:Respond to customer inquiries via email and chatVerify accounts for spam...

At Jamf, we empower our employees to be their best selves and deliver exceptional work.About the RoleWe are seeking an IT Support Specialist to join our team in Poland. As a Technical Support Specialist I, you will provide technical assistance to customers related to the installation, troubleshooting, and integration of Jamf products and supporting...

About the JobWe are seeking a highly motivated and organized Support Experience Specialist to join our team at Reedsy. You will be working closely with authors, creative publishing professionals, and optimizing conversion.Key ResponsibilitiesOffer support to authors and creative publishing professionalsReview projects submitted on the platform and provide...