Market & Customer Intelligence Expert @ Britenet

19 hours ago


Lublin Gdańsk Kielce Warszawa Białystok, Czech Republic Britenet Full time

Our expectations

  •         A minimum of 5 years of experience in market intelligence, competitive analysis, or a similar analytical role. 
  •         Experience in the IT sector. 
  •         Strong command of both written and spoken English, enabling effective communication in a professional environment and collaboration with international teams. 
  •         Proven track record of collaborating with analyst firms, market research agencies, or industry data providers. 
  •         Hands-on experience with customer feedback programs (e.g., NPS, CSAT). 
  •         Advanced understanding of market analysis tools and frameworks. 
  •         Proficiency in working with datasets and reports to extract actionable insights. 
  •         Familiarity with CRM platforms (e.g., HubSpot, Salesforce) and analytics tools (e.g., Power BI). 
  •         Excellent ability to interpret data to uncover trends and opportunities. 
  •         Focusing on insights that drive growth. 
  •         Communicating results at all levels, including strong presentation skills. 
  •         Ability to build strong relationships between teams. 
  •         Proactivity and an open mind. 

About the project

We are seeking a Market & Customer Intelligence Senior Expert to analyze markets, competitors, and customer feedback, delivering actionable insights that strengthen Britenet's competitive edge. This role offers a unique opportunity to shape strategic initiatives and drive impactful decisions through data-driven analysis.

1. Market Intelligence.

  • Investigate market size, identify market trends, and opportunities by purchasing relevant datasets and reports.
  • Identify and interpret targeting opportunities by mapping market dynamics.
  • Prepare recommendations and share with key stakeholders like senior management, sales, marketing and product management.

2. Competitive Analysis.

  • Acquire and analyze data on competitors through market reports, relationships with analyst firms, and competitive benchmarking.
  • Conduct in-depth commercial benchmarking to identify strengths, weaknesses, and opportunities relative to competitors.
  • Provide actionable recommendations based on findings to support sales and marketing strategies.
  • Prepare recommendations.

3. Customer Intelligence.

  • Manage a scoring program (e.g. Net Promoter Score (NPS) and Customer Satisfaction (CSAT) with a supplier, ensuring regular measurement and actionable follow-ups.
  • Organize and own the Customer Advisory Board, facilitating meaningful engagement to capture customer feedback and align offerings to customer needs.
  • Prepare recommendations.

4. Reporting & Collaboration.

  • Present findings and recommendations in clear, compelling formats to stakeholders, ensuring data is understood and actionable.
  • Collaborate closely with sales, marketing, and product teams to align insights with organizational objectives.
,[] Requirements: CRM, HubSpot, Salesforce, Power BI Additionally: Private healthcare, Flat structure, Sport subscription, Free coffee, Canteen, Playroom, No dress code.

  • Lublin, Gdańsk, Kielce, Warszawa, Białystok, Czech Republic Britenet Full time

    Britenet Market & Customer Intelligence Senior ExpertWe are seeking a seasoned Market & Customer Intelligence Senior Expert to drive strategic initiatives and deliver actionable insights that strengthen our competitive edge.About the RoleThis is an exceptional opportunity to analyze markets, competitors, and customer feedback, driving impactful decisions...


  • Lublin, Kielce, Białystok, Warszawa, Poznań, Gdańsk, Czech Republic Britenet Full time

    Job DescriptionWe are seeking a skilled Marketing Strategy Leader to drive the marketing strategy for our existing and future products, working closely with various departments (Product & Bid Management, Sales, and the broader Marketing team) to ensure alignment and execution of key marketing initiatives. This is a unique opportunity to shape the future of...


  • Lublin, Kielce, Białystok, Warszawa, Poznań, Gdańsk, Czech Republic Britenet Full time

    Bachelor’s degree in Marketing, Business, or a related field. A Master’s degree is a plus. 5+ years of experience in product marketing, ideally in the technology or software sector. Proven experience in developing and executing go-to-market strategies. Experience with marketing automation tools and CRM systems is an advantage. Knowledge of English at a...


  • Lublin, Kielce, Białystok, Warszawa, Poznań, Gdańsk, Czech Republic Britenet Full time

    Product Marketing Manager Role at BritenetWe are seeking a skilled Product Marketing Manager to drive our marketing strategy for existing and future products.This is a unique opportunity to shape the future of Britenet's product marketing approach and contribute to our growth.Go-to-Market Strategy: Develop and implement go-to-market strategies for product...


  • Warszawa, Kielce, Białystok, Lublin, Czech Republic Britenet Full time

    About the RoleWe are seeking a highly skilled Senior React Developer to join our team at Britenet. As a key member of our development team, you will play a crucial role in designing and implementing business applications.Job ResponsibilitiesDesign and implement business applications using React, ensuring seamless user experiences and high-performance...


  • Warszawa, Poznań, Kielce, Białystok, Lublin, Czech Republic Britenet Full time

    Job OverviewWe are seeking a highly experienced and dynamic Strategic Marketing Professional to join our team at Britenet.


  • Warszawa, Mazovia, Czech Republic Britenet Full time

    Job SummaryWe are seeking a skilled Strategic Account Development Manager to join our team at Britenet. This role will be responsible for executing the company's sales strategy for Poland, achieving revenue and growth targets.About UsBritenet is a dynamic company that values innovation, adaptability, and customer satisfaction. We offer a unique atmosphere,...


  • Warszawa, Poznań, Kielce, Białystok, Lublin, Czech Republic Britenet Full time

    Our requirements Minimum of 3 years of experience in a similar role (segment marketing, lead generation). Higher education (preferred fields: humanities, such as Polish philology, marketing, or similar). Proven experience in developing strategic segment plans. Hands-on experience in a company undergoing significant transformation. Strong skills in strategic...


  • Warszawa, Poznań, Kielce, Białystok, Lublin, Czech Republic Britenet Full time

    We are seeking a highly skilled and experienced Strategic Marketing Professional to join our team at Britenet. As a key member of our marketing department, you will be responsible for driving growth and success through effective strategic planning and execution.Job DescriptionThe successful candidate will have a strong background in marketing strategy, with...


  • Kielce, Lublin, Warszawa, Czech Republic Britenet Full time

    About the RoleWe are seeking a highly skilled Senior Software Engineer to join our team at Britenet, a leader in the e-mobility industry. This is a unique opportunity to work on cutting-edge projects that focus on modern solutions for charging electric vehicles and energy management.


  • Remote, Warszawa, Czech Republic Britenet Full time

    Opis stanowiska:Nasza firma, Britenet, szuka doświadczonego analityka danych biznesowych, który będzie odpowiedzialny za projektowanie i realizację systemów Business Intelligence oraz budowę hurtowni danych. Jeśli posiadasz umiejętności analizy danych oraz wykształcenie w dziedzinie informatyki, to powinieneś rozważyć naszą ofertę pracy.Zakres...


  • Warszawa, Czech Republic Britenet Full time

    Professional Experience Experience: Minimum of 10 years of experience in pre-sales, solution architecture, or a related role within IT industry. Skills Sales Acumen: Ability to understand sales strategies and contribute to closing deals with technical insights. Communication: Excellent written and verbal communication skills (in Polish and English, French...


  • Lublin, Kielce, Białystok, Warszawa, Poznań, Gdańsk, Czech Republic Britenet Full time

    About the RoleWe are seeking a highly skilled Marketing Strategy Director to drive our product marketing strategy forward.Job Description:Develop Go-to-Market Strategies: Collaborate with cross-functional teams to design and implement go-to-market strategies for new product launches.Product Messaging & Positioning: Craft compelling messaging that...


  • Warszawa, Mazovia, Czech Republic Britenet Full time

    Job OverviewWe are seeking a highly skilled and experienced Pre-Sales Expert to join our team at Britenet. As a key member of our sales team, you will play a crucial role in driving business growth through effective pre-sales activities.


  • Warszawa, Czech Republic Britenet Full time

    Our expectations:  At least 10 years of complex solution selling experience as a Key Account Manager or similar Proven track record of success in international business environments Experience in a company undergoing transformation/Adaptability in dynamic environment Proven hunter experience A well-developed network of contacts, ready for quick...


  • Gdańsk, Pomerania, Czech Republic Air Space Intelligence Full time

    About the Role:As a DevOps engineer at Air Space Intelligence, you will be part of a team scaling our infrastructure to handle mission-critical flight operations. You'll work alongside product engineers to add new features benefiting airline customers and build monitoring dashboards for critical alerts.About Us:Air Space Intelligence is a leading company in...

  • Key Account Manager

    4 weeks ago


    Warszawa, Czech Republic Britenet Full time

    Nasze oczekiwania At least 10 years of complex solution selling experience, particularly in the public sector or working with government institutions; Proven track record of successful sales in the public administration sector, with deep knowledge of public procurement processes and Polish public procurement law; Experience working in a startup environment/...


  • Warszawa, Mazovia, Czech Republic Britenet Full time

    About BritenetBritenet is a company with a unique atmosphere, where you can work in a friendly environment and collaborate with departmental colleagues and direct superiors.Job DescriptionWe are seeking a skilled Global Sales Director for Poland to execute our sales strategy and achieve revenue and growth targets. Your primary responsibilities will include...


  • Warszawa, Mazovia, Czech Republic Britenet Full time

    About the RoleWe are seeking a skilled IT Pre-Sales Consultant to join our team at Britenet. As a key member of our sales team, you will play a critical role in driving business growth by providing technical expertise and guidance to clients.Job SummaryThe ideal candidate will have a minimum of 10 years of experience in pre-sales, solution architecture, or a...


  • Remote, Warszawa, Czech Republic Experis Polska Full time

    Customer Journey experience Coordination and product/project management Marketing experience Business analysis Problem-solving mentality Leading (senior) stakeholder meetings/workshops Good communication skills Technical understanding of analytics models Customer Journey Expert responsibilities include embedding models into the E2E Journey or business...