Senior Customer Support Specialist
4 days ago
We are seeking an experienced and skilled Senior Customer Support Specialist to join our team at XTB. As a highly motivated and customer-focused professional, you will be responsible for providing exceptional support to our clients through various communication channels.
About the RoleThis is a full-time employment opportunity that offers a great learning experience in cooperation with multinational units of the company. You will work in a dynamic team environment, utilizing your strong interpersonal skills to build positive relationships with customers.
Key Responsibilities:- Provide excellent customer service, responding to client inquiries and resolving issues in a timely manner.
- Monitor the situation on financial markets and provide explanations to customers regarding market movements.
- Work closely with the CRM system to verify and complete client data.
- Collaborate with external branches and internal departments to ensure seamless communication and issue resolution.
- Native or proficiency level in Romanian language.
- Very good knowledge of English language.
- Higher education (IV or V year student).
- Previous experience in a customer service role is desirable.
- Strong communication, interpersonal, and negotiation skills.
- Good knowledge of MS Office.
- Positive attitude.
- Competitive salary range: $40,000 - $60,000 per year, depending on experience.
- A great learning opportunity in cooperation with multinational units of the company.
- All the required tools and training to be successful in this role.
- The chance to work in an internationally known company with a well-recognized brand.
- A young, professional, and dynamic team environment.
-
Customer Support Specialist
1 month ago
Warszawa, Mazovia, Czech Republic Meniga Full timeAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our global team supporting customers using Meniga products around the globe.This is an excellent opportunity to learn about our products from scratch and become an expert in the Personal Finance Management and financial data consolidation domains.As a Customer Support...
-
Customer Support Specialist with Czech
1 month ago
Warszawa, Mazovia, Czech Republic Teleperformance Poland Full timeWe are looking for a skilled Customer Support Specialist with Czech language proficiency to join our team in Warsaw.About the RoleAs a Customer Support Specialist, you will be responsible for providing excellent customer service to clients, responding to their inquiries, and resolving issues in a timely manner.The ideal candidate will have strong...
-
Warszawa, Mazovia, Czech Republic XTB Full timeArabic and English Speaking Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist with excellent Arabic and English language proficiency to join our team at XTB. As a valued member of our customer support team, you will be responsible for providing exceptional customer service, resolving issues in a timely manner, and...
-
Warszawa, Mazovia, Czech Republic XTB Full timeWe are seeking a highly skilled Customer Support Specialist fluent in Portuguese to join our team at XTB, a licensed brokerage house in the European Union. As a leading provider of trading on OTC derivative instruments (forex, commodities, and indices), we offer exciting opportunities for personal growth and career development.Key Responsibilities:Provide...
-
Customer Support Specialist
2 weeks ago
Warszawa, Mazovia, Czech Republic XTB Full timeWe are seeking a highly skilled Customer Support Specialist with native or near-native proficiency in Slovak to join our team at XTB. The successful candidate will provide exceptional customer service, resolving issues promptly and efficiently, while building strong relationships with clients.About the RoleProvide support to Czech/Slovak clients via phone,...
-
IT Support Specialist
1 month ago
Warszawa, Mazovia, Czech Republic DENTONS BUSINESS SERVICES EMEA Full timeAbout UsDentons Business Services EMEA is the backbone of Dentons, providing operational support to deliver exceptional client service across Europe, the Middle East, and Africa.Job OverviewWe are seeking a skilled IT Support Specialist to join our team. As an essential member of our operations, you will be responsible for providing first-level technical...
-
Senior Business Growth Specialist
4 days ago
Warszawa, Mazovia, Czech Republic Digital Gateways Full timeAbout Digital GatewaysWe are a innovative fintech company that provides comprehensive digital customer onboarding solutions. Our platform enables institutions to acquire customers without the need for physical branch visits.Digital Gateways is one of the few solutions available on the Polish market that facilitates fully digital customer identity...
-
Romanian Language Customer Support Expert
3 weeks ago
Warszawa, Mazovia, Czech Republic XTB Full timeWe are seeking a highly skilled Romanian language customer support specialist to join our team at XTB. As a licensed brokerage house in the European Union, we specialize in trading on OTC derivative instruments and require a candidate with excellent communication skills and knowledge of financial markets.Job DescriptionThe successful candidate will provide...
-
Warszawa, Mazovia, Czech Republic XTB Full timeCustomer Support Specialist Job OpportunityWe are seeking a highly skilled Czech language expert to join our customer support team. The ideal candidate will have native-level proficiency in Czech and excellent communication skills in English.About the Role:Provide exceptional customer service to Czech-speaking clients via phone, email, or chat.Build strong...
-
Warszawa, Mazovia, Czech Republic XTB Full timeAbout the RoleAs a Customer Support Specialist, you will be responsible for delivering exceptional customer service to clients in Arabic and English. This role involves resolving customer complaints in a timely and efficient manner, providing explanations, and ensuring high levels of customer satisfaction.Key ResponsibilitiesProviding excellent customer...
-
Help Desk Specialist
1 month ago
Warszawa, Mazovia, Czech Republic DENTONS BUSINESS SERVICES EMEA Full timeJob Description:We are seeking a skilled and customer-focused IT Support Specialist to join our team in Warsaw, Poland. As a key member of our Service Desk team, you will be responsible for providing first-line technical support to our internal customers, ensuring seamless use of required IT software and hardware.About the Opportunity:Dentons Business...
-
Warszawa, Mazovia, Czech Republic Ubiquity Service Full timeAbout the RoleWe are seeking a Senior Quality Assurance Specialist to join our team in Poland, specializing in delivering tailored technical support and solutions to Chinese hi-tech brands on the European market.
-
Warszawa, Mazovia, Czech Republic XTB Full timeJob DescriptionWe are seeking a skilled Customer Support Specialist to join our team at XTB. As a key member of our customer support department, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and resolving any issues in a timely manner.The ideal candidate will have excellent communication skills, both...
-
Technical Support Specialist for Global Law Firm
3 weeks ago
Warszawa, Mazovia, Czech Republic DENTONS BUSINESS SERVICES EMEA Full timeAbout the OpportunityDentons Business Services EMEA is currently seeking a skilled Technical Support Specialist to join our Warsaw-based UK&ME Service Desk team. As a member of our team, you will provide exceptional technical support to internal customers, ensuring they can use required IT software and hardware seamlessly.Key ResponsibilitiesProvide...
-
Technical Support Specialist
1 month ago
Warszawa, Mazovia, Czech Republic Capital Full timeAt Capital, we are on the forefront of the digital assets revolution. Our dynamic and rapidly expanding company values talent, initiative, and creativity.About the RoleWe are seeking a Technical Support Specialist to join our team in ensuring our services run smoothly. As a key player, you will investigate and resolve service requests from customers,...
-
Technical Support Professional at Link Group
3 weeks ago
Warszawa, Mazovia, Czech Republic Link Group Full timeOverviewIn this role as a Technical Support Specialist, you will be responsible for managing emergency support calls and resolving product support tickets in a fast-paced environment. Our team is dedicated to delivering exceptional customer service, and we are seeking an individual with strong communication skills and technical expertise to join our team.Job...
-
Senior Digital Advertising Specialist
1 month ago
Warszawa, Mazovia, Czech Republic ADLOOK Services Sp. z o.o. Full timeRole OverviewWe are seeking a highly skilled Senior Digital Advertising Specialist to join our team at ADLOOK Services Sp. z o.o.Job DescriptionThe ideal candidate will have a proven track record in programmatic campaign management, with a strong understanding of digital advertising technologies and methodologies.As a Senior Digital Advertising Specialist,...
-
Senior Network Architectural Specialist
1 week ago
Warszawa, Mazovia, Czech Republic emagine Sp. Z o.o. Full timeJob OverviewWe are currently seeking a highly skilled and experienced Senior Network Architectural Specialist to join our team in Warsaw. This is an excellent opportunity for individuals with a passion for networking and a desire to work on challenging projects.About the RoleThe successful candidate will be responsible for designing, implementing, and...
-
Warszawa, Mazovia, Czech Republic XTB Full timeWe are seeking a highly motivated and communicative German Speaking Customer Service Specialist to join our dynamic team at XTB. This is an exciting opportunity for the right candidate to grow professionally and develop their skills in a fast-paced and entrepreneurial environment.About the RoleAs a Junior German Speaking Customer Support Specialist, you will...
-
Senior Administrative Coordinator
3 weeks ago
Warszawa, Mazovia, Czech Republic Devire Full timeJob OverviewWe are seeking a highly skilled and experienced Senior Administrative Coordinator to join our team in Warsaw. As an Executive Support Specialist, you will be responsible for providing administrative support to multiple Managing Directors, coordinating meetings and conference calls across different time zones, managing high volumes of emails, and...