Customer Service Representative

2 weeks ago


Remote, Czech Republic ZaWin (Martin Engineering AG) Full time
  • Proven experience as a technical Customer Service Representative or IT Helpdesk
  • Solid knowledge of computer systems and networks
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication, and interpersonal skills and fluent in German OR Italian OR French
  • Ability to work independently and manage time effectively
  • Customer-oriented mindset with a focus on delivering high-quality service.
  • Keen interest in staying updated with the latest technology trends.

How you’ll make an impact at ZaWin

At ZaWin your work transforms the way thousands of dentists lead their practices. You will help them focus on what they most like and signed up for – actual dental work – by building a cloud-driven practice that enables them to easily lead their company at a mouse click.
Don’t you think you can do it? If you love what you do, we’ll prove it to you.

About Us

At Zawin, we’re not just transforming dental operations; we’re shaping the future of an entire industry. As we accelerate digital transformation, our cutting-edge software streamlines processes enhances patient experiences, and boosts profitability through automation and advanced workflow tools. Having been the Swiss market leader for 40 years doesn’t keep us from challenging ourselves – and we thank our competition for having to do so. Our ongoing transformation is not just about reshaping the dental industry; it’s about crafting a workplace where positive values thrive, and employees play a pivotal role in bringing dentistry into the digital age.

Join our journey as we lead the development of cloud-based Managed Services, embarking on ambitious projects that redefine the landscape.

The ZaWin Mentality
We aspire to a positive and vibrant attitude towards life and work. Through conscious joy, playful fun, and passionate dedication, we not only create an inspiring atmosphere for ourselves but we also offer our customers and external partners an inviting and fulfilling collaboration.
Our corporate culture is characterized by a deeply rooted intrinsic motivation and an insatiable hunger for success and personal growth. We view these values as a source of constant inspiration that not only fuels our inner passion but also creates an infectious dynamism for innovation and
excellent services.

Curiosity and the willingness to discover new things are the heartbeat of our unconventional approach. Our open attitude towards innovations creates an inspiring atmosphere where we embrace the unconventional as a source of creative solutions.
Trust, reliability, and empathy form the core of our relationships. These values are not just guiding principles but an inspiring commitment to honesty, openness, and consistent support that propels our team and strengthens us as an organization.

,[You will diagnose and resolve technical issues , You will provide a resolution to support requests., Work with our different teams and monitor the IT environment of the dentist's practices., You will offer technical advice and recommendations tailored to dentist practice requirements., You’ll be a feedback channel for our customers and your ideas and input help us improve our products and processes.] Requirements: BSc, MS Office Suite Additionally: Small teams, International projects.

  • Remote, Czech Republic Mobility Partners Full time

    We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Mobility Partners. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.The ideal candidate will have strong communication skills, both written...


  • Remote, Czech Republic Mobility Partners Full time

    About the Role: We are seeking a highly motivated and skilled Customer Service Representative to join our team at Mobility Partners.Key Responsibilities: The successful candidate will be responsible for coordinating the preparation and delivery of product presentations, assisting in making agreements with new clients, helping set up client profiles,...


  • Remote, Czech Republic Call2Sale Full time

    Job DescriptionWe are seeking a skilled Sales and Customer Service Representative to join our team at Call2Sale. As a key member of our sales team, you will be responsible for building and maintaining relationships with clients, providing exceptional customer service, and driving sales growth.Responsibilities:Establish and maintain strong relationships with...


  • Remote, Czech Republic Wow 247 Full time

    Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Wow 24/7. As a key member of our client's project, you will be responsible for providing exceptional customer service and support via various channels.Key Responsibilities:Communicate with customers via email, chat, or phone to resolve their queries and...


  • Remote, Warszawa, Czech Republic Antal Sp. z.o.o. Full time

    About the RoleWe are seeking a skilled Customer Service Specialist with proficiency in German to join our team. The ideal candidate will have previous experience in customer service, fluency in German, and excellent communication skills.ResponsibilitiesRespond to customer inquiries related to business trips via phone and email.Provide advice on planning...


  • Remote, Czech Republic Reedsy Full time

    About the JobWe are seeking a highly motivated and organized Support Experience Specialist to join our team at Reedsy. You will be working closely with authors, creative publishing professionals, and optimizing conversion.Key ResponsibilitiesOffer support to authors and creative publishing professionalsReview projects submitted on the platform and provide...


  • Remote, Poznań, Czech Republic Conectys Full time

    Job Requirements:We are seeking a skilled Technical Support Representative to join our Operations team at Conectys.As a Technical Support Representative, you will provide non-technical assistance and handle various scenarios to help customers solve their issues.Key qualifications include:Fluent Danish language skillsProficiency in Microsoft Office...


  • Remote, Czech Republic Wow 247 Full time

    Job DescriptionWe are seeking a highly skilled and empathetic Customer Support Representative to join our team at Wow 24/7. As a key member of our customer service team, you will be responsible for providing excellent support to our clients via chats, emails, and calls.Key Responsibilities:Provide timely and effective support to customers via various...


  • Remote, Ratingen, Czech Republic Hire Folks Full time

    About the RoleLeatherman Europe GmbH is a leading manufacturer of high-quality multipurpose tools, and we're seeking a skilled Sales Representative to join our team in Poland. As a Sales Representative, you will be responsible for driving sales growth in the Polish market by building strong relationships with our trading partners and identifying new business...


  • Remote, Poznań, Czech Republic Conectys Full time

    About the RoleWe are seeking a highly skilled Technical Customer Support Representative with expertise in Finnish to join our Operations team. As a key member of our team, you will engage with customers to provide technical assistance and resolve issues in a timely and professional manner.Key Responsibilities:Provide exceptional customer service and...


  • Remote, Poznań, Czech Republic Conectys Full time

    Key Responsibilities:Deliver exceptional customer service and problem resolution to customer inquiriesResolve product or service issues by clarifying customer concerns, determining causes, and selecting effective solutionsInitiate, manage, and resolve customer queries in a professional and timely mannerAbout You:A C1 level of Swedish (both written and...


  • Remote, Ratingen, Czech Republic Hire Folks Full time

    About Leatherman Europe GmbHWe are a leading manufacturer of high-quality multipurpose tools and knives, with a strong presence in the European market. Our company is committed to innovation, quality, and customer satisfaction.Job DescriptionWe are seeking a highly motivated and experienced Sales Representative to join our team in Poland. As a Sales...


  • Remote, Gdańsk, Czech Republic GetResponse S.A. Full time

    About the RoleWe are seeking a highly skilled Customer Success Advisor to join our team at GetResponse S.A. As a Customer Success Advisor, you will be responsible for addressing customer inquiries and issues via chat and email, supporting our valued clients in achieving their business goals.You will work closely with our customers to understand their needs...


  • Remote, Gdańsk, Czech Republic GetResponse S.A. Full time

    About the RoleWe are seeking a highly skilled Customer Success Advisor to join our dynamic team at GetResponse S.A.As a Customer Success Advisor, you will be responsible for addressing customer inquiries and issues via chat and email, supporting our valued clients in achieving their business goals.This is a fantastic opportunity to work in a global,...


  • Remote, Warszawa, Czech Republic Antal Sp. z.o.o. Full time

    About the RoleWe are seeking a highly skilled Customer Service Specialist with German language proficiency to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesRespond to customer...


  • Remote, Czech Republic Pharmbills Full time

    About Us:At Pharmbills, we're driven by a customer-first mindset, delivering exceptional service and performance. Our Customer Success Managers play a pivotal role, guiding teams and partnering with clients to maximize value and drive business success.Key Responsibilities:Client Partnership: Serve as the strategic advisor for American B2B clients, ensuring...


  • Remote, Gliwice, Czech Republic FieldBee Full time

    Basic Qualifications: German language fluency. Both spoken and written Polish, Ukrainian language fluency is a big plus 2 – 4 years of relevant work experience, preferably in Customer Support in an international work environment English level for internal business communicable We value (Skills, nice to have): A flexible individual with a high level of...

  • Service Manager

    1 month ago


    Remote, Gdańsk, Wrocław, Warszawa, Kraków, Czech Republic Elitmind Full time

    Experience in Service Manager (or related) role; responsible for service operations and managment of customer expectations Experience as a Team Leader/Manager Technical understanding of delivered solutions Ability and willingness to work as a liaison between Client's structures and Elitmind's team Understanding of Quality of Services, SLAs, KPIs – ITIL...


  • Remote, Czech Republic ZaWin Full time

    Proven experience as a technical Customer Service Representative or IT Helpdesk Solid knowledge of computer systems and networks Excellent problem-solving and troubleshooting skills. Strong communication, and interpersonal skills and fluent in Italian AND/OR French Ability to work independently and manage time effectively Customer-oriented mindset with a...


  • Remote, Wrocław, Czech Republic ULAM LABS Full time

    2+ years of proven experience in selling IT services; Ability to identify and develop new sales opportunities; Experience using various channels for outreach, e.g. email, phone, social media, and other methods; Curiosity about searching for new approaches and ways to attract clients; Proactiveness and a can-do attitude; Fluency in English (min. C1...