Customer Care Specialist

5 days ago


Prague, Czech Republic ManpowerGroup s.r.o. Full time

We are looking for an experienced and communicative Customer Care Specialist fluent in both English and Dutch to join our team. You will be part of a dynamic group focused on processing sales orders for the UK & North region. This role involves not only back-office tasks but also active customer communication.

Popis pozice
  • Coordinating the process of receiving and processing orders
  • Communicating with clients and providing support throughout the order process
  • Collaborating closely with internal teams (supply chain, procurement, finance)
  • Addressing customer inquiries and ensuring high-quality service
  • Serving as a key point of contact between clients and various internal departments
Požadavky
  • Fluency in English and Dutch (spoken and written)
  • Excellent communication skills and a customer-oriented mindset
  • Experience with SAP and Salesforce is a significant advantage
  • Ability to solve problems independently and manage time effectively
  • A team player attitude and willingness to collaborate with different departments
Nabízíme
  • Stable Employment: full-time position with an indefinite contract.
  • Attractive Compensation: Great salary + annual bonus.
  • Flexibility: flexible working hours and regular home office opportunities.
  • Benefits: 25 days of vacation, public transport allowance, company canteen, meal allowance, special healthcare program.
  • Location: Modern offices close to metro station A.
Požadované jazyky
  • Čeština


  • Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full time

    Job OverviewWe are seeking an experienced Customer Care Specialist fluent in English and Dutch to join our team. As a key point of contact between clients and internal departments, you will play a crucial role in processing sales orders for the UK & North region.Your responsibilities will include coordinating order reception and processing, communicating...


  • Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full time

    We are seeking an experienced Customer Care Specialist fluent in English and Dutch to coordinate the sales order process for our UK & North region. This role involves back-office tasks, active customer communication, and collaboration with internal teams.Key Responsibilities:Coordinate receiving and processing ordersCommunicate with clients and provide...


  • Prague, Czech Republic Make Full time

    Make is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other locations.We...


  • Prague, Hlavní město Praha, Czech Republic Antal Sp. z.o.o. Full time

    Lead Customer Care SupervisorWe are seeking a seasoned leader to oversee our Customer Care team in Prague, Czech Republic. As a Customer Care Team Lead, you will work closely with the Customer Service Manager to achieve business objectives and expand our Czech team.The primary mission for this position is to enhance Order processing through harmonization,...


  • Prague, Hlavní město Praha, Czech Republic Expedia Partner Solutions Full time

    We're seeking a highly skilled Global Customer Experience Specialist to join our team at Expedia Group.About the RoleIn this exciting position, you'll be responsible for delivering exceptional customer service and support through various channels, ensuring seamless experiences for our global clients.Key ResponsibilitiesCustomer Inquiries Resolution:...


  • Prague, Czech Republic ManpowerGroup s.r.o. Full time

    Are you passionate about providing customer service and fluent in German? Join our dynamic team as a Customer Service Specialist and make a difference by supporting our valued German-speaking customers! Popis pozice:Engage and Support: Be the primary point of contact for our German-speaking customers, ensuring their needs are met with the highest...


  • Prague, Hlavní město Praha, Czech Republic Cross Border Talents Full time

    Embark on a Career Adventure in LisbonCross Border Talents invites a Czech Customer Support Representative to join our team in Lisbon, Portugal. As a Customer Excellence Specialist, you will deliver top-notch service to customers of a global retail bank while enjoying the vibrant lifestyle Lisbon has to offer.About the RoleProvide excellent assistance to...


  • Prague, Czech Republic ProfesKontakt, s.r.o. Full time

    O násPro mezinárodní společnost, která dodává jednorázové pomůcky pro chronicky nemocné pacienty, hledáme do týmu novou/nového kolegyni/kolegu na pozici consumer care specialist. Pozice vhodná pro zkušené kandidáty nebo absolventy se zájmem o administrativně laděnou pozici se zdravotnickým vzděláním ! Pracovní nabídka je...

  • Uptime Team Lead

    3 weeks ago


    Prague, Hlavní město Praha, Czech Republic Cross Border Talents Full time

    Company Overview: At Cross Border Talents, we strive to make a difference in people's lives by providing exceptional customer experiences. We're a dynamic team that thrives in a fast-paced environment, working collaboratively with colleagues from diverse backgrounds.Salary: Our estimated salary range for this position is €35,000-€45,000 per annum,...


  • Prague, Czech Republic Make Full time

    Make is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other locations.As...


  • Prague, Hlavní město Praha, Czech Republic Wolt Full time

    We are looking for a talented Support Associate to join our dynamic Support team in Prague. As a Support Associate, you will play a crucial role in ensuring the smooth operation of our delivery services. Your primary responsibilities will include supporting our customers, courier partners, and venues through live chat and phone, troubleshooting issues, and...


  • Prague, Hlavní město Praha, Czech Republic Nestlé Česko Full time

    Job DescriptionAs a Senior Customer Business Manager at Nestlé Česko, you will be responsible for leading the overall customer business plan to achieve company targets. You will implement corrective actions as needed and effectively manage the yearly budget for customer groups and product groups.You will evaluate the effectiveness of promotions and...


  • Prague, Hlavní město Praha, Czech Republic Make Full time

    Job Description:At Make, we're looking for an Automation Support Specialist to join our global Support team. As an Automation Support Specialist, you'll be responsible for helping our users improve and automate their workflows by connecting apps using our product.Key Responsibilities:Participate in integration solutions to help our users automate their...


  • Prague, Hlavní město Praha, Czech Republic Make Full time

    Craft compelling and interactive instructions that simplify business process automation for our users, making their experience delightful.Collaborate closely with User Research, Design, Growth Marketing, BI Analytics, Product, and Engineering teams to drive growth and improve user experience.Stay up-to-date on industry trends, emerging technologies, and user...


  • Prague, Hlavní město Praha, Czech Republic Expedia Partner Solutions Full time

    Career OverviewAs a Lodging Partner Associate, you will play a vital role in delivering exceptional customer service for Expedia Group's B2B travel-related services.Utilizing your fluency in Danish and English, you will resolve customer inquiries efficiently, ensuring minimal customer effort.Key ResponsibilitiesCustomer Inquiries: Resolve customer inquiries...


  • Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full time

    Customer Service Specialist - German LanguageWe are seeking a highly skilled and communicative customer service specialist to support our German-speaking clients. As a key member of our team, you will provide exceptional service, ensuring seamless interactions and resolving any issues promptly.About the Role:This is a fantastic opportunity for a...


  • Prague, Hlavní město Praha, Czech Republic Expedia Partner Solutions Full time

    About the RoleWe're looking for a skilled Lodging Partner Associate to join our team at Expedia Group. As a Lodging Partner Associate, you'll be responsible for delivering exceptional customer service to our clients. Your fluency in German and English will be instrumental in resolving customer inquiries and ensuring seamless experiences.Key...


  • Prague, Hlavní město Praha, Czech Republic Grafton Recruitment s.r.o. Full time

    We are seeking a highly skilled Payroll Specialist to join our dynamic team in Prague 8. This is a challenging role that requires strong communication skills, attention to detail, and the ability to work well under pressure.Job OverviewThis Payroll Specialist position involves processing payslips, notifying customers of overpayments or receivables, and...


  • Prague, Hlavní město Praha, Czech Republic McDonald`s ČR spol. s r.o. Full time

    Job OverviewMcDonald`s ČR spol. s r.o. is seeking an experienced Administrative Support Specialist to join our team in Prague. The ideal candidate will be responsible for providing exceptional support to our employees and customers, ensuring a smooth and efficient work environment.

  • Wolt Venue Specialist

    3 weeks ago


    Prague, Hlavní město Praha, Czech Republic Wolt Full time

    About the RoleWe are looking for a skilled Wolt Venue Specialist to join our team. In this role, you will work closely with our Restaurants partners to onboard them onto the Wolt platform.Key ResponsibilitiesCreate and manage venues on the Wolt platform to provide an exceptional user experience.Maintain up-to-date information for Restaurant partners' venues...