
Customer Service Representative with French
4 days ago
Envista is a dental corporation and we partner with dental professionals who do more than create healthy, beautiful smiles—they create confidence. Our teams in Prague are crucial in bringing this mission to life by supporting global operations. With us, you will empower professionals around the world to deliver exceptional dental services every day.
What is your role going to look like?Together with team members you will be supporting the French market
Act as a primary point of contact for our clients and commercial teams
Big part of your day will be order management - receiving, monitoring, and processing customer orders in ERP.
You will also handle complaints or any other requests from our clients.
You can expect receiving requests primarily via email (CRM) or phone.
Native or business fluent in French
Fluent in English
Customer centric approach
Good communication skills (efficient, friendly and positive)
Curiosity and drive for continuous improvement
Experience or ability to learn CRM and ERP tools
Organizational skills and attention to details
WELL certified offices : We're the only office in CEE with Platinum certification in WELL - program that guarantees and monitors highest quality in physical office environment (used materials, quality of air/water, room temperature...) initiatives supporting mental wellbeing of employees (casual dress code, webinars, sport challenges)
Ulekare.cz – medical support for you and your family (24/7 medical consultation, appointments, vaccinations)
25 days of vacation
4 paid sick days
Meal vouchers
Hybrid work model
Company events
Contribution to wellness and leisure activities - Multisport and Edenred
Retirement plan contribution and life insurance
Language courses
Employee Assistance Program (free consultations in mental health, legal and financial areas for you and your family members
Company discounts
Attractive work environment in Prague 8 – Libeň
Free parking in the office
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