Support Associate
6 months ago
Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further
We are looking for both full-time and part-time Support Associates to join our Support team in Prague
What you’ll be doing
- Supporting our customers, courier partners and venues via live chat and phone
- Ensuring that the delivery operations run smoothly
- Developing our support function together with the support team as well as other teams within Wolt
Our humble expectations
- You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
- You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
- You can work in shifts in mornings, evenings and weekends - our support is open 24/7
- You are fluent in Czech language and you have professional working proficiency in English
What we can offer you
- Development of your communication, multitasking and prioritization skills
- Participation in side projects, such as automation or training
- Personal approach and utmost support in your personal growth
- Engaging team culture full of fun, respect and mutual support
- Possibility of working from home
- Multisport card, Benefit Plus program, discount on Wolt orders and of course, limitless snacks and drinks in the office
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible
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