Customer Experience Specialist
2 weeks ago
We are looking for a talented Support Associate to join our dynamic Support team in Prague. As a Support Associate, you will play a crucial role in ensuring the smooth operation of our delivery services. Your primary responsibilities will include supporting our customers, courier partners, and venues through live chat and phone, troubleshooting issues, and developing our support function together with the support team and other teams within Wolt. Key qualifications include great communication skills, a customer-obsessed and team-oriented mindset, the ability to work in shifts, including mornings, evenings, and weekends, and fluent Czech language skills with professional working proficiency in English. If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced environment, we encourage you to apply. You will have opportunities to develop your communication, multitasking, and prioritization skills, participate in side projects, and enjoy a collaborative team culture, multisport card, and other benefits.
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Content Experience Specialist
5 days ago
Prague, Hlavní město Praha, Czech Republic Make Full timeCraft compelling and interactive instructions that simplify business process automation for our users, making their experience delightful.Collaborate closely with User Research, Design, Growth Marketing, BI Analytics, Product, and Engineering teams to drive growth and improve user experience.Stay up-to-date on industry trends, emerging technologies, and user...
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Key Holder
2 weeks ago
Prague, Hlavní město Praha, Czech Republic OXALIS Retail s.r.o. Full timeJob SummaryAs a Key Holder - Customer Service Specialist, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. You will be the face of our company and will be expected to embody our values of excellence, teamwork, and respect.Key Responsibilities:Provide exceptional customer service...
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Customer Support Specialist
3 weeks ago
Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full timeWe are seeking a Customer Support Specialist to join our team at ManpowerGroup s.r.o. as a Chat Support Agent for Enterprise Software. The ideal candidate will be a fast learner with an interest in IT and excellent communication skills, providing top-notch support to internal customers (mainly sales and other customer-facing roles) regarding business...
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Customer assistant Specialist with French
1 month ago
Prague, Hlavní město Praha, Czech Republic ThermoFisher Scientific Full timeCustomer Assistant Specialist with French language skills required for a role in Prague, Czech Republic. At Thermo Fisher Scientific, we're committed to improving health outcomes through our work in medical communications, clinical research, and laboratory services. Our teams engage with healthcare professionals, regulatory agencies, and pharmaceutical...
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UX Researcher
4 weeks ago
Prague, Hlavní město Praha, Czech Republic Make Full timeCustomer Insights SpecialistWe are seeking a highly skilled UX Researcher to join our team as a Customer Insights Specialist. In this role, you will be responsible for conducting research to gain a deeper understanding of our customers' needs and behaviors. You will work closely with our Product, Design, and Engineering teams to identify research needs and...
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Customer Experience Manager
4 weeks ago
Prague, Hlavní město Praha, Czech Republic Wolt Full timeJob OverviewWe are seeking a highly skilled Customer Experience Manager to lead and develop our Support Associates in Czechia. The ideal candidate will be customer-obsessed, passionate about people management, and take ownership beyond the obvious.Key Responsibilities:Lead a team of Support Associates and create an environment for growth and...
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Customer assistant Specialist with French
4 weeks ago
Prague, Hlavní město Praha, Czech Republic ThermoFisher Scientific Full timeCustomer Assistant Specialist with French language skills required to provide high-quality customer service to clients, including consumers, healthcare professionals, and client personnel. Responsibilities include documenting interactions, identifying adverse events and product complaints, and maintaining knowledge of policies and procedures. Strong...
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Prague, Hlavní město Praha, Czech Republic Cross Border Talents Full timeEmbark on a Career Adventure in LisbonCross Border Talents invites a Czech Customer Support Representative to join our team in Lisbon, Portugal. As a Customer Excellence Specialist, you will deliver top-notch service to customers of a global retail bank while enjoying the vibrant lifestyle Lisbon has to offer.About the RoleProvide excellent assistance to...
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Customer Care Specialist
2 days ago
Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full timeWe are seeking an experienced Customer Care Specialist fluent in English and Dutch to coordinate the sales order process for our UK & North region. This role involves back-office tasks, active customer communication, and collaboration with internal teams.Key Responsibilities:Coordinate receiving and processing ordersCommunicate with clients and provide...
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Lodging Partner Associate
5 days ago
Prague, Hlavní město Praha, Czech Republic Expedia Partner Solutions Full timeCareer OverviewAs a Lodging Partner Associate, you will play a vital role in delivering exceptional customer service for Expedia Group's B2B travel-related services.Utilizing your fluency in Danish and English, you will resolve customer inquiries efficiently, ensuring minimal customer effort.Key ResponsibilitiesCustomer Inquiries: Resolve customer inquiries...
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Technical Program Manager
2 weeks ago
Prague, Hlavní město Praha, Czech Republic Make Full timeJob Title: Technical Program ManagerDescription:As a Technical Program Manager at Make, you will be responsible for managing customer-related projects, including escalations towards our product engineering teams. You will design, implement, and oversee the overall process of managing these escalations to ensure timely resolution in accordance with internal...
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Customer Support Associate
3 weeks ago
Prague, Hlavní město Praha, Czech Republic SmartResearch s.r.o. Full timeWe are seeking a skilled Customer Support Specialist to join our team at SmartResearch s.r.o. The ideal candidate will provide exceptional technical support to our clients, processing requests via online chat and email in a timely and accurate manner.The Customer Support Specialist will be responsible for checking data and providing information to clients,...
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Senior Software Engineer
2 weeks ago
Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full timeAs a Senior Software Engineer - High-Touch Customer Experience, you will be responsible for developing and maintaining the frontend of our website. This role involves working closely with cross-functional teams to understand customer needs and deliver high-quality solutions. You will have the opportunity to work on a variety of projects, from feature...
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Customer Service Representative
2 weeks ago
Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full timeWe are seeking an experienced Customer Care Specialist fluent in English and Dutch to collaborate with our dynamic team. As part of our UK & North region sales orders processing team, you will be responsible for coordinating order reception and processing, communicating with clients, and providing support throughout the order process.Main...
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Order Management Specialist
3 weeks ago
Prague, Hlavní město Praha, Czech Republic Schleich GmbH Full timeOrder Management SpecialistAt Schleich GmbH, we're looking for a skilled Order Management Specialist to join our team.Key Responsibilities:Manage orders from entry to delivery using SAPEnsure accurate and timely order fulfillmentCoordinate with internal departments to ensure smooth operationsMonitor order status and address any issues that ariseHandle...
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Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full timeAre you passionate about delivering exceptional customer service and fluent in German? We have an exciting opportunity for a Customer Service Specialist to join our dynamic team and support our valued German-speaking customers.Key Responsibilities:Engage and Support: Be the primary point of contact for our German-speaking customers, ensuring their needs are...
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Help Desk Specialist
2 weeks ago
Prague, Hlavní město Praha, Czech Republic Probační a mediační služba Full timeAbout the role:As a Help Desk Specialist at {company}, you will be responsible for providing technical support to our customers. You will troubleshoot and resolve issues related to computer hardware, software, and peripherals.Key responsibilities:Respond to customer inquiries via phone, email, and chatDiagnose and resolve technical issuesProvide training and...
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Collection Specialist
3 weeks ago
Prague, Hlavní město Praha, Czech Republic Grafton Recruitment s.r.o. Full timeKey Benefits:As a Collection Specialist at Grafton Recruitment s.r.o., you will enjoy a range of benefits that support your work-life balance and career development. To name a few, you will have flexible working hours, 5 weeks of paid vacation, and 3 sick days per year. Additionally, you will be eligible for meal vouchers, home office arrangements, and a...
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Prague, Hlavní město Praha, Czech Republic Grafton Recruitment s.r.o. Full timeWe are seeking a highly skilled Collection Specialist with proficiency in Spanish to join our team at Grafton Recruitment s.r.o.Key Responsibilities:Collect outstanding payments and prioritize tasks in a timely mannerCreate dispute cases based on customer communication and provide regular updates on overdue customersManage incoming cheques/drafts and build...
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Customer Support Expert
2 weeks ago
Prague, Hlavní město Praha, Czech Republic SmartResearch s.r.o. Full timeSummary:SmartResearch s.r.o. is seeking a Customer Support Specialist to provide timely and accurate assistance to Internet resource users. The ideal candidate will have strong communication skills, experience communicating with clients, and the ability to work independently and as part of a team.Key Responsibilities:Provide support for Internet resource...