Application Support Specialist

3 days ago


Remote Warszawa, Czech Republic Bravura Solutions Polska Sp Z o.o. Full time
Job Description

We are seeking a highly skilled Application Support Analyst to join our team at Bravura Solutions Polska Sp Z o.o. The successful candidate will be responsible for providing advanced technical support and troubleshooting for our software applications.

Key Responsibilities:
  • Addressing complex technical issues via the Service Desk and resolving software bugs and functionality gaps.
  • Supporting end-of-day batch processing and deploying application code.
  • Providing guidance on standard system usage and related services.
  • Following escalation protocols for timely issue resolution and keeping clients informed.
  • Updating incident management system with detailed investigation actions.
  • Participating in implementation projects for future release of applications.
Requirements:
  • Strong technical skills in SQL, T-SQL, Windows Server, MS SQL Server, IIS, and Windows.
  • Excellent analytical skills and ability to think critically.
  • Knowledge of C#,.NET, and AWS.
  • Experience with Jira, ServiceNow, and Confluence.
What We Offer:
  • International projects and a flat structure.
  • Free coffee, gym, playroom, bike parking, shower, and free snacks and beverages.
  • No dress code.


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