![Traffective](https://media.trabajo.org/img/noimg.jpg)
Technical Support Specialist for Publishers
3 days ago
About Traffective: Empowering publishers, journalists, and bloggers with innovative solutions.
We promote diversity and freedom of expression by ensuring sustainable financing. Our team is vibrant and international, with a strong focus on teamwork, transparency, and honest feedback.
Flat hierarchies and continuous learning define our culture. We combine cutting-edge technology with outstanding customer service to create real value for publishers and advertisers alike.
As a socially responsible company, we actively support social projects both locally and globally because we believe that business and responsibility should go hand in hand.
This role is perfect for you if you are passionate about technology and committed to delivering exceptional customer experiences.
Job Description- Provide technical support to customers via JIRA-Ticket System, focusing on understanding their needs and requirements.
- Answer customer inquiries and help solve problems related to product questions, production issues, and configuration requests.
- Be the go-to expert at the highest level of escalation and the ultimate tech pro, effectively translating customer needs into solutions.
- HTML/CSS expertise
- Familiarity with Jira ticket systems
- Excellent communication skills
- A strong sense of responsibility
- Ability to work independently and as part of a team
- 100% remote work option
- Permanent employment contract
- Generous holiday package (28 days plus Christmas and New Year's Eve)
- Individual work equipment provided
- Great development opportunities based on your knowledge and worked out together with you
- Medical care
- Gym pass
Our application process typically includes 5 steps: preliminary interview, department head interview, assessment center, conversation with the CEO, and contract negotiation.
-
Remote, Czech Republic Traffective Full timeJob OverviewTraffective, a vibrant and international team of 30 based in Munich, is shaping the media landscape since 2009. Our mission is to empower publishers, journalists, and bloggers with innovative solutions for sustainable financing – promoting diversity and freedom of expression. ResponsibilitiesProvide exceptional support to customers via...
-
Technical Support Specialist
18 hours ago
Remote, Czech Republic Link Group Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Link Group. This role requires an individual with excellent communication and customer service skills, as well as technical expertise in areas such as Active Directory, O365, and networking concepts.Key Responsibilities:Provide technical support to customers...
-
IT Support Specialist for Global Services
6 days ago
Remote, Czech Republic Link Group Full timeOverviewLink Group is a dynamic organization seeking an experienced IT Support Specialist to join our team. This role will be part of our global services division, providing technical assistance to clients worldwide.
-
Senior Technical Support Specialist
5 days ago
Remote, Katowice, Czech Republic Jamf Full timeRole OverviewThe Technical Support Associate at Jamf plays a vital role in providing exceptional technical support and guidance to customers worldwide.Job DescriptionThis full-time position is based in Poland and involves working on 12-hour night shifts, including weekends and Bank Holidays. The successful candidate will be responsible for:Fielding phone...
-
Remote, Warszawa, Czech Republic Raiffeisen Tech Full timeCompany Overview:Raiffeisen Tech is a leading technology company that aims to provide innovative solutions for its clients.Salary and Benefits:A competitive salary packageSport subscriptionTraining budgetPrivate healthcareInternational projectsFlat structureFree parkingFree coffeeBike parkingNo dress codeMassagesJob Description:We are currently seeking an...
-
Technical Test Automation Specialist
2 days ago
Remote, Czech Republic King's Choice Full timeAt King's Choice, we are looking for a skilled Technical Test Automation Specialist to join our team.Job DescriptionThe ideal candidate will be responsible for reviewing functional requirements, developing and executing test cases, and overseeing defect management throughout the testing process. They will also support the Support team with logged...
-
Remote, Wrocław, Czech Republic KUBO Full timeKUBO is a global company providing IT services, specializing in IT infrastructure management and supporting the digital transformation of enterprises.About the RoleWe are seeking an IT Support professional with very good knowledge of German to join our team. The successful candidate will be responsible for resolving technical issues related to software and...
-
ServiceNow IT Specialist
6 days ago
Remote, Czech Republic Link Group Full timeJob OverviewWe are seeking a highly skilled ServiceNow IT Specialist to join our team at Link Group. As a key member of our technical team, you will be responsible for designing and developing custom applications and modules in the ServiceNow platform, focusing on ITSM, CMDB, or IRM.Key ResponsibilitiesConfigure and customize the ServiceNow platform to meet...
-
Customer Experience Advocate
1 day ago
Remote, London, Czech Republic Attio Full timeAbout AttioAttio is revolutionizing the CRM software category, aiming to create a user-friendly and essential experience for millions of businesses. We're seeking a talented Technical Support Specialist to join our Go To Market team.Job DescriptionWe're looking for an individual who will be the voice of our customers, advocating for their needs and...
-
Business Intelligence Specialist
1 day ago
Remote, Czech Republic Spyrosoft Full timeWe are seeking a highly skilled Business Intelligence Specialist to join our team at Spyrosoft. As a key member of our Data & BI department, you will play a crucial role in designing, optimizing, and developing business intelligence solutions that drive data-driven decision making.Key Responsibilities:Data Visualization: Create and optimize interactive...
-
Enterprise Integration Specialist
1 day ago
Remote, Czech Republic Link Group Full timeJob Description:Link Group is seeking an experienced Enterprise Integration Specialist to join our team. As an integral member of our organization, you will play a crucial role in deploying and managing our enterprise applications.Responsibilities:Develop and maintain IBM MQ software and systems to ensure seamless integration and operation of our...
-
Technical Lead for Cloud and React Expertise
5 days ago
Remote, Czech Republic 7N Sp. z o.o. Full timeWe are looking for a seasoned Technical Lead to drive the digitization and automation of our R&D laboratory environment.The ideal candidate will have expertise in AWS, Terraform, CloudFormation, and React/Next.js. Strong knowledge of software development life cycles, SAFe methodology, and agile working methods is essential. Additionally, excellent...
-
Cloud Delivery Specialist
3 days ago
Remote, Wrocław, Czech Republic Fibertide Full timeCompany OverviewFibertide is a software development company that specializes in designing and maintaining large-scale cloud systems for clients from the U.S. and Europe. Our team consists of experienced engineers with strong mathematical and computer science backgrounds.Job DescriptionWe are seeking a skilled Cloud Delivery Specialist to manage international...
-
Senior Automation Specialist
2 days ago
Remote, Czech Republic MonsterLG Full timeAt MonsterLG, we are expanding our innovative automation capabilities and seeking a skilled Automation Engineer to lead our automation initiatives.About UsWe collaborate with leading Managed Service Providers to develop cutting-edge solutions that transform IT service delivery.Job Description:Design, develop, and implement robust Robotic Process Automation...
-
Remote, Czech Republic Automwrite Full timeAs a Senior Backend Developer and Technical Leader at Automwrite, you will be responsible for spearheading the development of our cutting-edge financial services platform.About UsWe are a UK-based Fintech start-up revolutionizing the financial industry with innovative solutions. Our mission is to create a paradigm shift in how financial services are...
-
Data Architecture Specialist
4 days ago
Remote, Czech Republic Link Group Full timeWe are seeking a skilled Data Architecture Specialist to join our dynamic team at Link Group. The ideal candidate will have strong expertise in MS SQL, with at least 3 years of professional experience in developing and optimizing database solutions.Job Description:Design, develop, and maintain complex SQL queries, stored procedures, functions, and triggers...
-
Strategic IT Recruitment Specialist
5 days ago
Remote, Czech Republic Attract Group Full timeAttract Group, a fast-paced organization, is seeking an experienced IT Recruiter to join our team. We are looking for a results-driven professional with exceptional sourcing skills and strong communication abilities.Key Responsibilities:Sourcing top talent in the IT industryManaging job postings on various platforms (Djinni, DOU, LinkedIn)Screening resumes...
-
Key Enterprise Integration Specialist
1 day ago
Remote, Warszawa, Czech Republic Raiffeisen Tech Full timeAbout UsRaiffeisen Tech is at the forefront of implementing the Real Time Integration Strategy in our Group.Job DescriptionWe are seeking a highly skilled Business Analyst to support our Product Owners and agile feature teams. The ideal candidate will break down complex business challenges into manageable pieces, which can be built by the team in an agile...
-
Cybersecurity Specialist
5 days ago
Remote, Czech Republic AVENGA Full time**Company Overview:**At AVENGA, we are dedicated to creating secure software solutions that protect our customers' data and reputation. Our team of experts works tirelessly to ensure the highest level of security in all aspects of our development process.**Job Summary:**We are seeking an experienced Cybersecurity Specialist to join our team. The ideal...
-
Digital PR Specialist for Lviv IT Cluster
7 days ago
Remote, Kyiv, Czech Republic Lviv IT Cluster Full timeCompany Overview">Lviv IT Cluster is a leading tech association in Ukraine, bringing together over 300 successful tech companies and 100,000 tech specialists. Our mission is to develop the industry and protect the interests of the tech business.">Job Description">We are seeking an experienced Digital PR Specialist to join our team. As a key member of our...