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2 days ago
We are seeking a technical business analyst to help deliver initiatives across Salesforce CRM Sales Cloud, Anaplan, and Oracle CPQ & Subscription Management Cloud within the EMEALA region. As a key member of our team, you will collaborate with business stakeholders, delivery teams, and architects to define and document user stories, as-is and to-be business processes or functional requirements.
Main Responsibilities
- Collaborate with cross-functional teams to identify and capture integration points across project initiatives.
- Enhance understanding of business value of requests to IT, advocating for standardization and synergies across lines of business.
- Contribute to test strategy, defining acceptance criteria, test plans, and test cases.
- Support business change manager during rollouts to ensure adequate communication, training, and support.
Requirements
- Strong expertise in Salesforce, CPQ, Anaplan, or other sales planning platforms.
- Solid technical knowledge in data mining, data modeling, data extraction, and data analysis.
- Experience with system integrations and troubleshooting data discrepancies.
- Excellent skills in Excel and PowerPoint.
About Us
At Johnson Controls, we're crafting the future to build a world that's safe, comfortable, and balanced. Our team builds innovative solutions to make cities more connected, buildings more intelligent, and vehicles more efficient.
We believe that diversity and inclusion matter and make a difference. By embracing true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.
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