Technical Business Analyst Lead

1 day ago


Prague, Hlavní město Praha, Czech Republic Johnson Controls Full time
Role Summary
This role involves working as a technical business analyst to deliver initiatives across Salesforce CRM Sales Cloud, Anaplan, and Oracle CPQ & Subscription Management Cloud within the EMEALA region. You will collaborate with business stakeholders, delivery teams, and architects to define and document user stories, as-is and to-be business processes or functional requirements.

Main Accountabilities
  • Collaborate with business stakeholders, delivery teams, and architects to define and document user stories, as-is and to-be business processes or functional requirements.
  • Identify and capture integration points across project initiatives to ensure alignment across discrete applications.
  • Contribute to test strategy, defining acceptance criteria, test plans, and test cases.
  • Support business change manager during rollouts to ensure adequate communication, training, and support.

Qualifications and Experience
  • Strong expertise in Salesforce, CPQ, Anaplan, or other sales planning platforms.
  • Solid technical knowledge in data mining, data modeling, data extraction, and data analysis.
  • Experience with system integrations and troubleshooting data discrepancies.
  • Excellent skills in Excel and PowerPoint.

About Our Team

We are a team of experts who are passionate about delivering innovative solutions to our customers. We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.



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