
IT Service Management Specialist
2 days ago
We are seeking an experienced IT Service Management Specialist to join our team at Universal Investment. The ideal candidate will have a strong background in ITIL, CMDB tools, and data management.
About Us:
Universal Investment is a leading fund services platform and Super ManCo with a presence in Europe. We offer innovative fund solutions for asset managers and institutional investors.
Key Responsibilities:
- Define goals, processes, and resources for the CMDB
- Design and update the CMDB data model
- Ensure accurate representation of IT resources and their relationships
- Integrate the CMDB with other IT management tools and data sources
- Monitor the quality of data in the CMDB
- Conduct regular audits and data cleansing to maintain accuracy, currency, and reliability
- Create reports and perform analyses on IT configurations
Requirements:
- CMDB
- Data modelling
- ITIL
- Data analysis
- ServiceNow
Additional Benefits:
- Private healthcare
- Language courses
- Travel insurance
- Employee referral bonus
- Life insurance
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