Customer Service Professional with Multilingual Expertise

1 day ago


Brno, South Moravian, Czech Republic Notino Full time
Company Overview:
Notino is a young and dynamic company that has grown to become the largest beauty and health e-shop in Europe. With 27 locations across Europe, we offer a unique opportunity to join a multicultural team of professionals who share a passion for customer service.

Job Description:
We are seeking an experienced Customer Care Representative with Spanish language skills to join our team. As a key member of our Customer Care Center, you will be responsible for providing excellent customer service to our clients via email and phone. Your primary duties will include supporting our Spanish-speaking clients, creating and editing orders, tracking and resolving issues, communicating with suppliers and warehouse teams, and presenting product information to customers. If you have a strong ability to listen, patience, and a professional attitude, you will thrive in this role.

Required Skills and Qualifications:
To be successful in this position, you should possess the following skills:
  • Proficient knowledge of Spanish language (written and spoken)
  • High empathy capacity and professional attitude
  • Excellent communication skills
  • Enthusiasm for personal development

Benefits:
We offer a comprehensive benefits package, including:
  • A competitive salary of €24,000 - €30,000 per annum
  • 25 days of paid vacation and sick leave
  • Coffee and tea at the workplace
  • Fresh herbs in the kitchen
  • VIP pricing on our e-shop
  • Advantageous employee tariff
  • Multisport card

Location:
This role is based in Czechia, and working from abroad is not possible.

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