International Customer Care Specialist for Beauty Products

1 day ago


Brno, South Moravian, Czech Republic Notino Full time
Work with Us:
We are a fast-paced and innovative company that values teamwork and collaboration. Our mission is to provide the best possible customer experience through exceptional service and support. As a Customer Care Representative with Spanish language skills, you will play a vital role in helping us achieve this goal.

Key Responsibilities:
Your primary duties will include:
  • Providing excellent customer service to our clients via email and phone
  • Supporting our Spanish-speaking clients
  • Creating and editing orders
  • Tracking and resolving issues
  • Communicating with suppliers and warehouse teams
  • Presenting product information to customers

Requirements:
To be successful in this position, you should possess the following skills:
  • Proficient knowledge of Spanish language (written and spoken)
  • High empathy capacity and professional attitude
  • Excellent communication skills
  • Enthusiasm for personal development

Salary and Benefits:
We offer a competitive salary of €24,000 - €30,000 per annum, as well as a comprehensive benefits package, including 25 days of paid vacation and sick leave, coffee and tea at the workplace, fresh herbs in the kitchen, VIP pricing on our e-shop, advantageous employee tariff, and multisport card.

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