Logistics Coordinator with Multilingual Expertise

6 days ago


Wrocław, Województwo dolnośląskie, Czech Republic C.H. Robinson Full time

We are seeking a skilled Logistics Representative to join our TMC team in Wroclaw, Poland.

About the Role

As a Logistics Representative, you will be responsible for driving operational excellence, building client relationships, and identifying cost-saving opportunities within our global transportation network. You will work closely with customers to execute day-to-day transportation needs, proactively monitor and manage shipment exceptions, and resolve any potential issues.

Key Responsibilities
  • Build relationships with customer contacts to execute day-to-day transportation needs
  • Proactively monitor, manage, and follow up on shipment daily exceptions
  • Manage service failures with transportation service providers and work with customers to resolve any potential issues
  • Identify cost savings opportunities (route guide optimization, order consolidation, lead time compliance, etc.)
  • Provide prompt and professional response to customer's requests for additional information
  • Hit tactical and operational KPI targets (Quality and Productivity Metrics)
  • Manage reconciliation of weekly financial reports
  • Responsible for running and improving reports on daily shipment activities
  • Identify and implement operational efficiency gains
  • Execute and respond to changes submitted by the customer in a timely and accurate manner (notify transportation service providers, reschedule appointments, etc.)
Requirements
  • Fluency in Spanish, French, or German is a must
  • 2-5 years of work experience in a similar role (European Logistics) or a university degree in the area of Logistics or Business
  • Ability to solve problems in an effective and efficient manner
  • Ability to think creatively and be flexible
  • Ability to work in a stressful, team-oriented, and fast-paced environment
  • Friendly, customer-service attitude
  • Knowledgeable in Microsoft Outlook, Excel, and PowerPoint
  • Detail-oriented and strong communication skills
What We Offer
  • Real opportunities to grow your talent in a fast-moving, global organization
  • A fun, open, and inclusive workplace that encourages innovative thinking
  • Possibility to develop your language skills in our multilingual offices
  • Opportunities for professional growth with access to training platforms like Percipio and GoFluent
  • Comprehensive benefits: competitive salary and performance-based bonuses, Private medical insurance, additional Life insurance, Cafeteria plan - My Benefit, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment


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