Logistics Coordinator with Multilingual Expertise
6 days ago
We are seeking a skilled Logistics Representative to join our TMC team in Wroclaw, Poland.
About the RoleAs a Logistics Representative, you will be responsible for driving operational excellence, building client relationships, and identifying cost-saving opportunities within our global transportation network. You will work closely with customers to execute day-to-day transportation needs, proactively monitor and manage shipment exceptions, and resolve any potential issues.
Key Responsibilities- Build relationships with customer contacts to execute day-to-day transportation needs
- Proactively monitor, manage, and follow up on shipment daily exceptions
- Manage service failures with transportation service providers and work with customers to resolve any potential issues
- Identify cost savings opportunities (route guide optimization, order consolidation, lead time compliance, etc.)
- Provide prompt and professional response to customer's requests for additional information
- Hit tactical and operational KPI targets (Quality and Productivity Metrics)
- Manage reconciliation of weekly financial reports
- Responsible for running and improving reports on daily shipment activities
- Identify and implement operational efficiency gains
- Execute and respond to changes submitted by the customer in a timely and accurate manner (notify transportation service providers, reschedule appointments, etc.)
- Fluency in Spanish, French, or German is a must
- 2-5 years of work experience in a similar role (European Logistics) or a university degree in the area of Logistics or Business
- Ability to solve problems in an effective and efficient manner
- Ability to think creatively and be flexible
- Ability to work in a stressful, team-oriented, and fast-paced environment
- Friendly, customer-service attitude
- Knowledgeable in Microsoft Outlook, Excel, and PowerPoint
- Detail-oriented and strong communication skills
- Real opportunities to grow your talent in a fast-moving, global organization
- A fun, open, and inclusive workplace that encourages innovative thinking
- Possibility to develop your language skills in our multilingual offices
- Opportunities for professional growth with access to training platforms like Percipio and GoFluent
- Comprehensive benefits: competitive salary and performance-based bonuses, Private medical insurance, additional Life insurance, Cafeteria plan - My Benefit, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment
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