Customer Support Specialist
1 day ago
We are seeking a skilled Slovak Speaking Customer Support Specialist to join our team at XTB. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients while working in a dynamic and international environment.
About the RoleThe ideal candidate will have native or proficient Slovak language skills and excellent communication skills in English. You will be working with a range of clients, from individual investors to institutional clients, and will be required to provide explanations and support in relation to customer complaints, as well as monitoring financial market situations and working with CRM systems.
You will also be expected to build positive relationships with customers, resolve issues in a timely manner, and ensure high levels of customer satisfaction. Additionally, you will work closely with external branches and internal departments to achieve business objectives.
What We OfferAs a Slovak Speaking Customer Support Specialist at XTB, you can expect a comprehensive package of benefits that includes:
- A full-time employment agreement with flexible working hours
- Opportunities for professional growth and development in a dynamic and internationally recognized company
- All necessary tools and training to excel in your role
- A modern office environment with a young, professional, and dynamic team
- A hybrid mode of working (2+3 days) to maintain work-life balance
In addition to these benefits, we offer a range of perks, including free beverages, canteen services, bike parking, playroom facilities, and private healthcare options.
If you are a motivated and enthusiastic individual with excellent communication skills and a passion for delivering exceptional customer service, we would love to hear from you.
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