Technical Support Specialist
3 weeks ago
About the Role
We are seeking a skilled Technical Support Representative to join our team at ZaWin. As a Technical Support Representative, you will be responsible for diagnosing and resolving technical issues related to software, networks, and systems.
Key Responsibilities
- Diagnose and resolve technical issues related to software, networks, and systems.
- Provide technical advice and recommendations tailored to dentist practice requirements.
- Implement system upgrades and work with our different teams to monitor the IT environment of the dentist's practices.
- Offer training to users and provide a resolution to support requests.
- Be a feedback channel for our customers and provide input to help us improve our products and processes.
Requirements
- Bachelor's degree in a relevant field.
- Proficiency in MS Office Suite.
About ZaWin
At ZaWin, we are transforming the dental industry by accelerating digital transformation. Our cutting-edge software streamlines processes, enhances patient experiences, and boosts profitability through automation and advanced workflow tools.
Our Culture
We value a positive and vibrant attitude towards life and work. Our corporate culture is characterized by a deeply rooted intrinsic motivation and an insatiable hunger for success and personal growth.
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