Technical Support Engineer
1 month ago
We are seeking a highly skilled Technical Support Engineer to join our team at Appsmith. As a Technical Support Engineer, you will be responsible for providing top-notch support to our customers, ensuring they have a seamless experience with our low-code software.
Key Responsibilities- Provide timely and effective support to customers via various channels, including chat, email, and social media forums.
- Collaborate with engineers to diagnose, troubleshoot, and resolve customer issues.
- Develop and maintain technical documentation to help customers troubleshoot and resolve issues on their own.
- Stay up-to-date with the latest features and updates of our software to provide accurate and informed support.
- Participate in the development of new features and improvements to our software.
- Strong understanding of JavaScript, NoSQL, and SQL databases.
- Experience with TypeScript is a plus.
- Ability to work in a fast-paced, remote environment.
- Excellent communication and problem-solving skills.
- A competitive salary and benefits package.
- A comprehensive training budget to help you grow professionally.
- A flexible holiday schedule to maintain a healthy work-life balance.
Appsmith is a global, fully remote organization dedicated to empowering developers to build high-performing internal applications quickly and cost-effectively. We believe in a growth mindset, self-starters, and ambitious individuals who are passionate about making a difference.
We value diversity and inclusion, and we welcome applications from all qualified candidates, especially women and other underrepresented groups.
-
Technical Support Engineer
2 weeks ago
Remote, Czech Republic Appsmith Full timeAbout the RoleAppsmith is seeking a skilled Technical Support Engineer to join our team. As a key member of our support team, you will be responsible for providing top-notch product support to our customers via various channels.Key ResponsibilitiesProvide exceptional customer support via chat, email, or social media forumsDebug database connections and...
-
Senior Technical Support Engineer
4 weeks ago
Remote, Kraków, Warsaw, Czech Republic Mend Full timeJob Title: Senior Technical Support EngineerMend.io is seeking a highly skilled Senior Technical Support Engineer to join our global support organization. As a key member of our team, you will be responsible for providing exceptional customer support and resolving complex technical issues.Key Responsibilities:Provide technical support to Mend customers and...
-
Technical Support Specialist for Appsmith
5 days ago
Remote, Czech Republic Appsmith Full timeWe are seeking a highly skilled Technical Support Engineer to join our team at Appsmith. As a Technical Support Engineer, you will be responsible for providing exceptional customer support to our users, ensuring their issues are resolved efficiently and effectively.In this role, you will work closely with our engineering team to diagnose and troubleshoot...
-
Technical Support Lead
3 weeks ago
Remote, Kraków, Warsaw, Czech Republic Mend Full timeJob SummaryMend is seeking a highly skilled Technical Support Lead to join our global support organization. As a Technical Support Lead, you will be responsible for managing, mentoring, and growing a high-performing remote team of support engineers. You will also build strong partnerships across the company to deliver best-in-class customer service and...
-
Technical Support Specialist @ Appsmith
4 weeks ago
Remote, Czech Republic Appsmith Full timeAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Appsmith. As a Technical Support Engineer, you will be responsible for providing top-notch support to our customers, ensuring they have a seamless experience with our product.Key ResponsibilitiesProvide timely and effective support to customers via various channels,...
-
Technical Support Engineer @ Appsmith
3 months ago
Remote, Czech Republic Appsmith Full timeMust have skills 5+ yrs of experience interfacing with customers and assisting them with support requests for a technical product Hands-on experience in Javascript (JS) Previously supported NoSQL or SQL database Ability in creating and improving technical documentation to help users help themselves Fixing bugs in our codebase Having a great urge to learn...
-
Senior Technical Support Engineer @ Mend.io
3 months ago
Remote, Kraków, Warsaw, Czech Republic Mend.io Full timeBachelor’s Degree in an IT-related field and 3+ years of experience in Technical Support or equivalent customer-facing technical role, or 5+ years in an equivalent technical role Experience with programming environments – not necessarily as a developer (e.g. Java, Python, JavaScript, C#, Ruby, C++, etc.) Experience with supporting cloud-based...
-
Technical Support Director
3 weeks ago
Remote, Kraków, Warsaw, Czech Republic Mend Full timeJob SummaryMend.io is seeking a seasoned Technical Support Director to lead our global support organization in delivering exceptional customer service and support. In this critical role, you will oversee the management, mentorship, and growth of a high-performing remote team of support engineers while building strong partnerships across the company.About the...
-
Technical Support Specialist
4 weeks ago
Remote, Czech Republic ZaWin Full timeAbout the RoleWe are seeking a skilled Technical Support Representative to join our team at ZaWin. As a Technical Support Representative, you will be responsible for diagnosing and resolving technical issues related to software, networks, and systems.Key ResponsibilitiesDiagnose and resolve technical issues related to software, networks, and systems.Provide...
-
Technical Support Associate
2 weeks ago
Remote, Katowice, Czech Republic Jamf Full timeJob SummaryThe Technical Support Associate will work within the Technical Support department to provide technical support and guidance for customers related to the installation, troubleshooting, and integration of Jamf products and supporting technologies.This role is responsible for fielding phone calls and live chat requests directly from customers, as...
-
Technical Support Specialist for Jamf
5 days ago
Remote, Katowice, Czech Republic Jamf Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at Jamf, providing top-notch technical support and guidance for customers.
-
Software Engineering Technical Lead
3 weeks ago
Remote, Warsaw, Czech Republic EcoVadis Full timeJob Title: Software Engineering Technical LeadAbout the Role:We are seeking an experienced Technical Lead for our software development team. As a Technical Lead, you will be responsible for the architecture, design, and implementation of web-based solutions. This is a unique opportunity to work with a talented team of engineers and contribute to the...
-
Technical Support Specialist I @ Jamf
2 weeks ago
Remote, Katowice, Czech Republic Jamf Full timeCommunication in English (B2/C1) required. Communication level in French and/or German (B2/C1) preferred. Minimum 1 year exceptional customer service skills along with the ability to interact with internal and external customers (Required). Minimum of 1 years previous experience in technical support and/or systems administration (Required). Minimum of 2...
-
Software Engineering Technical Lead
3 weeks ago
Remote, Warsaw, Czech Republic EcoVadis Full timeAbout the RoleWe are seeking a highly skilled and experienced Technical Lead to join our Software Development team at EcoVadis. As a Technical Lead, you will be responsible for the architecture, design, and implementation of web-based solutions, working closely with cross-functional teams to deliver complex software solutions in a timely fashion.Key...
-
Technical Support Manager
3 months ago
Remote, Kraków, Warsaw, Czech Republic Mend.io Full timeExperience in enterprise software customer support, with at least 5 years in a leadership/managerial role Proven track record of successfully leading and inspiring geographically distributed teams across multiple regions/time zones Exceptional communication and interpersonal skills to build rapport with customers and internal stakeholders Expertise in...
-
Software Engineering Technical Lead
2 weeks ago
Remote, Warsaw, Czech Republic EcoVadis Full timeTechnical Lead - Software Engineering Job DescriptionAbout the Role:We are seeking a highly skilled Technical Lead to spearhead our software engineering efforts. As a key member of our team, you will be responsible for designing, implementing, and maintaining cutting-edge web-based solutions. Your expertise in .NET, SQL, DDD, CQRS, microservices, and REST...
-
ClickHouse Solutions Support Engineer
1 month ago
Remote, Czech Republic Alttinity Full timeAbout the RoleWe are seeking a highly skilled ClickHouse Solutions Support Engineer to join our team at Altinity. As a key member of our support team, you will be responsible for providing top-notch support to our customers using ClickHouse. This includes handling support calls, diagnosing problems, designing applications, deploying/upgrading ClickHouse, and...
-
Software Engineering Technical Lead
1 week ago
Remote, Warsaw, Czech Republic EcoVadis Full timeAbout the Role:EcoVadis seeks a seasoned Technical Lead to drive the architecture, design, and implementation of our web-based solutions.As a Technical Lead, you will be responsible for defining architectures for new projects, performing code reviews, and mentoring junior and mid-level developers.You will collaborate with geographically dispersed teams to...
-
Technical Support Associate I with German @ Jamf
2 weeks ago
Remote, Katowice, Czech Republic Jamf Full timeFluency in English is a must (B2/C1). Fluency in German (B2/C1) required. Aptitude to quickly learn basic technical concepts and communicate to technical & non-technical audiences. Ability to perform basic troubleshooting and problem-solving tasks related to server infrastructure, systems, networks, and hardware. Capacity to multi-task and quickly...
-
ACE Support/Operational Engineer
4 weeks ago
Remote, Warszawa, Czech Republic emagine Sp. Z o.o. Full timeJob DescriptionWe are seeking a highly skilled ACE Support and Operational Engineer to join our team at emagine Sp. Z o.o. The ideal candidate will have extensive hands-on experience in ACE operations and support, coupled with advanced troubleshooting capabilities and knowledge of key technologies.Key Responsibilities:Provide support and expertise in ACE...