Technical Support Engineer
2 weeks ago
About the Role
Appsmith is seeking a skilled Technical Support Engineer to join our team. As a key member of our support team, you will be responsible for providing top-notch product support to our customers via various channels.
Key Responsibilities
- Provide exceptional customer support via chat, email, or social media forums
- Debug database connections and troubleshoot customer issues
- Collaborate with engineers to diagnose and resolve customer queries
- Develop and maintain technical documentation to aid customers
- Write examples of JavaScript code to address customer use cases
Requirements
- Proficiency in JavaScript, NoSQL, SQL, and TypeScript
- Strong problem-solving skills and attention to detail
- Excellent communication and teamwork skills
What We Offer
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A collaborative and remote work environment
How to Apply
If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application. We look forward to hearing from you
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