Technical Support Engineer

2 weeks ago


Remote, Czech Republic Appsmith Full time

About the Role


Appsmith is seeking a skilled Technical Support Engineer to join our team. As a key member of our support team, you will be responsible for providing top-notch product support to our customers via various channels.



Key Responsibilities



  • Provide exceptional customer support via chat, email, or social media forums
  • Debug database connections and troubleshoot customer issues
  • Collaborate with engineers to diagnose and resolve customer queries
  • Develop and maintain technical documentation to aid customers
  • Write examples of JavaScript code to address customer use cases


Requirements



  • Proficiency in JavaScript, NoSQL, SQL, and TypeScript
  • Strong problem-solving skills and attention to detail
  • Excellent communication and teamwork skills


What We Offer



  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A collaborative and remote work environment


How to Apply


If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application. We look forward to hearing from you



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