Technical Support Specialist @ Appsmith
4 weeks ago
About the Role
We are seeking a highly skilled Technical Support Engineer to join our team at Appsmith. As a Technical Support Engineer, you will be responsible for providing top-notch support to our customers, ensuring they have a seamless experience with our product.
Key Responsibilities
- Provide timely and effective support to customers via various channels, including chat, email, and social media forums.
- Collaborate with engineers to diagnose, troubleshoot, and resolve customer issues.
- Develop and maintain technical documentation to aid customers in troubleshooting and resolving issues.
- Stay up-to-date with the latest product features and technologies to provide informed support.
Requirements
- Strong knowledge of JavaScript, NoSQL, and SQL databases.
- Experience with TypeScript is a plus.
- Ability to work in a fast-paced, remote environment.
What We Offer
- A competitive salary and benefits package.
- A comprehensive training budget to help you grow professionally.
- A flexible holiday schedule to maintain a healthy work-life balance.
About Appsmith
Appsmith is a leading provider of low-code software solutions, empowering developers to build applications quickly and efficiently. Our mission is to democratize software development and make it accessible to everyone.
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