Current jobs related to Senior Technical Support Engineer - Remote Kraków Warsaw - Mend

  • Senior Technical Support Engineer

    1 month ago

    Kraków, Lesser Poland, Czech Republic AVSystem Full time

    Job OverviewWe are seeking a highly skilled Senior Technical Support Engineer to join our team at AVSystem. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Your primary focus will be on managing technical customer issues...

  • Senior Technical Support Engineer @ AVSystem

    1 month ago

    Kraków, Czech Republic AVSystem Full time

    Qualifications 3+ years of professional experience in similar positions Fluent in Polish (C1) and English (B2, C1 nice to have) Good understanding of networking protocols, network principles and technologies inter-dependencies (application, OS, routers, IP, PKI, firewalls, API, LAN, WLAN, HTTP(S), TCP/UDP, DNS, DHCP) Good Linux system administration level...

  • Senior Technical Support Engineer @ Mend.io

    3 months ago

    Remote, Kraków, Warsaw, Czech Republic Mend.io Full time

    Bachelor’s Degree in an IT-related field and 3+ years of experience in Technical Support or equivalent customer-facing technical role, or 5+ years in an equivalent technical role Experience with programming environments – not necessarily as a developer (e.g. Java, Python, JavaScript, C#, Ruby, C++, etc.) Experience with supporting cloud-based...

  • Technical Support Lead

    1 month ago

    Remote, Kraków, Warsaw, Czech Republic Mend Full time

    Job SummaryMend is seeking a highly skilled Technical Support Lead to join our global support organization. As a Technical Support Lead, you will be responsible for managing, mentoring, and growing a high-performing remote team of support engineers. You will also build strong partnerships across the company to deliver best-in-class customer service and...

  • Senior Technical Support Engineer @ Capgemini

    1 month ago

    Kraków, Katowice, Wrocław, Poznań, Warszawa, Czech Republic Capgemini Polska Sp. z o.o. Full time

    About the RoleWe are seeking a highly skilled Senior Technical Support Engineer to join our team at Capgemini Polska Sp. z o.o. in Warsaw, Poland. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients and internal stakeholders, ensuring timely resolution of technical issues and delivering a...

  • Technical Support Engineer

    4 weeks ago

    Remote, Czech Republic Appsmith Full time

    About the RoleAppsmith is seeking a skilled Technical Support Engineer to join our team. As a key member of our support team, you will be responsible for providing top-notch product support to our customers via various channels.Key ResponsibilitiesProvide exceptional customer support via chat, email, or social media forumsDebug database connections and...

  • Technical Support Director

    1 month ago

    Remote, Kraków, Warsaw, Czech Republic Mend Full time

    Job SummaryMend.io is seeking a seasoned Technical Support Director to lead our global support organization in delivering exceptional customer service and support. In this critical role, you will oversee the management, mentorship, and growth of a high-performing remote team of support engineers while building strong partnerships across the company.About the...

  • Senior Software Engineer

    4 weeks ago

    Remote, Kraków, Wrocław, Warsaw, Czech Republic N-iX Full time

    As a Senior Software Engineer at {company}, you will be responsible for designing and developing high-quality software solutions that meet the needs of our customers. With a strong focus on innovation and collaboration, you will work closely with our cross-functional team to deliver cutting-edge products that exceed expectations.Key responsibilities...

  • Technical Support Specialist for Appsmith

    2 weeks ago

    Remote, Czech Republic Appsmith Full time

    We are seeking a highly skilled Technical Support Engineer to join our team at Appsmith. As a Technical Support Engineer, you will be responsible for providing exceptional customer support to our users, ensuring their issues are resolved efficiently and effectively.In this role, you will work closely with our engineering team to diagnose and troubleshoot...

  • Senior Engineering Manager @ Ulula

    1 month ago

    Remote, Warsaw, Czech Republic EcoVadis Full time

    Job DescriptionUlula, a social enterprise, seeks a Senior Engineering Manager to lead its growing team of engineers and co-create a vision for applying technology to meet its mission. The successful candidate will oversee Ulula's engineering operations, infrastructure, R&D, and QA streams, setting strategy and activities for the department. They will...

  • Software Engineering Technical Lead @ EcoVadis

    1 month ago

    Remote, Warsaw, Czech Republic EcoVadis Full time

    7+ years working experience as a senior software engineer. 2+ years in design and architecture review. 2+ years building modern web applications based on Web APIs (REST, RPC-over-HTTP, WebSockets, CQRS, DDD etc.) Expert knowledge in build web applications & Web HTTP APIs based on .NET stack with C# - ASP.NET MVC / Web API / Core, MS SQL Server. Practical...

  • Technical Support Manager

    4 months ago

    Remote, Kraków, Warsaw, Czech Republic Mend.io Full time

    Experience in enterprise software customer support, with at least 5 years in a leadership/managerial role Proven track record of successfully leading and inspiring geographically distributed teams across multiple regions/time zones Exceptional communication and interpersonal skills to build rapport with customers and internal stakeholders Expertise in...

  • Technical Support Engineer @ Appsmith

    3 months ago

    Remote, Czech Republic Appsmith Full time

    Must have skills 5+ yrs of experience interfacing with customers and assisting them with support requests for a technical product Hands-on experience in Javascript (JS) Previously supported NoSQL or SQL database Ability in creating and improving technical documentation to help users help themselves Fixing bugs in our codebase Having a great urge to learn...

  • Technical Support Specialist @ Appsmith

    1 month ago

    Remote, Czech Republic Appsmith Full time

    About the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Appsmith. As a Technical Support Engineer, you will be responsible for providing top-notch support to our customers, ensuring they have a seamless experience with our product.Key ResponsibilitiesProvide timely and effective support to customers via various channels,...

  • Senior Technical Lead

    2 weeks ago

    Remote, Czech Republic Apollo Full time

    Apollo is Hiring a Senior Technical LeadWe are looking for an exceptional Senior Technical Lead to join our engineering team at Apollo.io. As a key member of our leadership team, you will be responsible for leading the development and implementation of software solutions that meet the needs of our rapidly growing user base.With a strong background in...

  • Technical Support Specialist

    4 weeks ago

    Kraków, Katowice, Wrocław, Poznań, Warszawa, Czech Republic Capgemini Polska Sp. z o.o. Full time

    About the RoleWe are seeking a skilled Technical Support Engineer to join our team at Capgemini. As a Technical Support Engineer, you will be responsible for providing top-notch technical support to our clients, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesDrive tickets to completion, including follow-up with engineering...

  • Lead Technical Strategist for Global Engineering Team

    2 weeks ago

    Remote, Warsaw, Czech Republic EcoVadis Full time

    About EcoVadisEcoVadis is the leading provider of business sustainability ratings, and its subsidiary Ulula aims to improve working conditions in mining, manufacturing, and agribusiness by sourcing accurate and timely insights from workers and communities worldwide.Ulula's software and analytics platform connects directly and anonymously with stakeholders to...

  • Senior Software Engineer

    2 weeks ago

    Remote, Czech Republic TotalDevs sp. z o.o. Full time

    Job OverviewTotalDevs sp. z o.o. is a tech-enabled service providing solutions to the world's most complex business problems.We are looking for a highly skilled Senior Software Engineer - Technical Lead to join our Client Workplace Platform team.

  • Software Engineering Technical Lead

    4 weeks ago

    Remote, Warsaw, Czech Republic EcoVadis Full time

    Job Title: Software Engineering Technical LeadAbout the Role:We are seeking an experienced Technical Lead for our software development team. As a Technical Lead, you will be responsible for the architecture, design, and implementation of web-based solutions. This is a unique opportunity to work with a talented team of engineers and contribute to the...

  • Software Engineering Technical Lead

    4 weeks ago

    Remote, Warsaw, Czech Republic EcoVadis Full time

    Technical Lead - Software Engineering Job DescriptionAbout the Role:We are seeking a highly skilled Technical Lead to spearhead our software engineering efforts. As a key member of our team, you will be responsible for designing, implementing, and maintaining cutting-edge web-based solutions. Your expertise in .NET, SQL, DDD, CQRS, microservices, and REST...

Senior Technical Support Engineer

1 month ago

Remote Kraków Warsaw, Czech Republic Mend Full time
Job Title: Senior Technical Support Engineer

Mend.io is seeking a highly skilled Senior Technical Support Engineer to join our global support organization. As a key member of our team, you will be responsible for providing exceptional customer support and resolving complex technical issues.

Key Responsibilities:
  • Provide technical support to Mend customers and prospects via phone, email, and chat
  • Troubleshoot and resolve complex technical issues related to application security, cloud infrastructure, and IT systems
  • Collaborate with cross-functional teams, including R&D and Product Management, to resolve technical issues
  • Develop and maintain knowledge of Mend's products and services, as well as industry trends and best practices
  • Participate in on-call rotations and provide 24/7 support as needed
Requirements:
  • 3+ years of experience in technical support or a related field
  • Strong knowledge of application security, cloud infrastructure, and IT systems
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance